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Author Topic: TWC/IntelliStar feed frozen - 21873  (Read 4009 times)

Offline jtmal0723

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TWC/IntelliStar feed frozen - 21873
« on: April 23, 2010, 07:36:22 AM »
Hi, STAR Team. My TWC/IntelliStar feed has been frozen since 7:53pm last night. I came home this morning around 7:30am, and it is still on the same frozen frame, with the Severe Thunderstorm Warning crawl frozen as well. Is there anything you guys can do on your end or is there something Comcast has to take care of? Thanks for taking the time to take care of this in advance!

STAR ID: 21873 - Comcast of Garden State - Channel 57

UPDATE: It seems local ad inserts still seem to go through fine... then back to the same frozen feed.
« Last Edit: April 23, 2010, 08:18:00 AM by jtmal0723 »
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Offline jtmal0723

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #1 on: April 23, 2010, 07:15:14 PM »
Thanks for giving my IntelliStar a jump start, STAR team! It's back up and running like normal. :)
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Offline Zach

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #2 on: April 23, 2010, 07:25:51 PM »
I'd usually imagine to see a different STAR at first if TWC feeds freeze, but maybe it could have been why DirecTV switched to 24130 back in September? :thinking:
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Offline Tyler

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #3 on: April 23, 2010, 08:02:13 PM »
He would only (temporarily) see a different STAR if his STAR would be out of service for an extended amount of time.
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Offline wxntrafficfan

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #4 on: April 23, 2010, 09:25:25 PM »
I've never seen it happen here. When my Intellistar is out, it's out. There's no nearby Intellistar to switch to.
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Offline TWCToday

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #5 on: April 23, 2010, 09:27:20 PM »
Quote from: wxntrafficfan on April 23, 2010, 09:25:25 PM
I've never seen it happen here. When my Intellistar is out, it's out. There's no nearby Intellistar to switch to.
Depends on if the cable head wants to bother switching it too I imagine
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Offline toxictwister00

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #6 on: April 23, 2010, 09:38:45 PM »
Quote from: Martin on April 23, 2010, 09:27:20 PM
Quote from: wxntrafficfan on April 23, 2010, 09:25:25 PM
I've never seen it happen here. When my Intellistar is out, it's out. There's no nearby Intellistar to switch to.
Depends on if the cable head wants to bother switching it too I imagine

So that's why I got the Marietta IntelliStar while my IntelliStar was out for three days last year. I had been wondering why that happened.
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Offline Eric

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #7 on: April 23, 2010, 11:50:11 PM »
Quote from: wxntrafficfan on April 23, 2010, 09:25:25 PM
I've never seen it happen here. When my Intellistar is out, it's out. There's no nearby Intellistar to switch to.

I've only seen two examples of this happening.  In late 1999 the Boston/Lowell area WeatherSTAR XL wasn't working (actually, this unit never worked properly), so, for most of one day, we saw the Worcester WeatherSTAR XL instead.  Could that really have been the closest unit?  I doubt it, but that's what was chosen.

Then, in early February this year, the Daytona Beach Intellistar stopped working suddenly, and we were switched to the Orlando Intellistar for several hours.
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Offline Zach

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #8 on: April 23, 2010, 11:58:01 PM »
Quote from: twcc_ericdn on April 23, 2010, 11:50:11 PM
Quote from: wxntrafficfan on April 23, 2010, 09:25:25 PM
I've never seen it happen here. When my Intellistar is out, it's out. There's no nearby Intellistar to switch to.


I've only seen two examples of this happening.  In late 1999 the Boston/Lowell area WeatherSTAR XL wasn't working (actually, this unit never worked properly), so, for most of one day, we saw the Worcester WeatherSTAR XL instead.  Could that really have been the closest unit?  I doubt it, but that's what was chosen.

Then, in early February this year, the Daytona Beach Intellistar stopped working suddenly, and we were switched to the Orlando Intellistar for several hours.

You should check out this video of that exact STAR switching in the middle of the LF. :yes:
Florida WeatherStar
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Offline Eric

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Re: TWC/IntelliStar feed frozen - 21873
« Reply #9 on: April 24, 2010, 06:57:47 PM »
Wow - that's amazing!!  :dance:
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