November 30, 2024, 03:54:21 AM
« previous next »
Pages: [1]

Author Topic: IS2 #31669 outage again May 2012  (Read 5203 times)

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
IS2 #31669 outage again May 2012
« on: May 28, 2012, 02:14:02 PM »
IS2 #31669 for Arlington Texas is out again and has been for about 2 weeks now before it went down SD intellistar 22101 Arlington Texas went out for a about a week and was using intellistar for Grapevine Texas.
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: IS2 #31669 outage again May 2012
« Reply #1 on: June 04, 2012, 02:54:47 PM »
Is it back up again?
Logged

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
Re: IS2 #31669 outage again May 2012
« Reply #2 on: June 04, 2012, 04:52:41 PM »
No it has not returned yet. It feels weird not to have the local on the 8s in HD once you have them.


Also do you know if Time Warner Cable in Gunnison and Telluride Colorado has an IS2 as both of these cable systems have the Weather Channel HD?
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: IS2 #31669 outage again May 2012
« Reply #3 on: June 05, 2012, 02:21:16 PM »
I turned in another ticket for this hd star.  And no those other places do not have an HD star yet.
Logged

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
Re: IS2 #31669 outage again May 2012
« Reply #4 on: June 12, 2012, 10:53:56 PM »
any update on a fix? It is still out.
Logged

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
Re: IS2 #31669 outage again May 2012
« Reply #5 on: July 23, 2012, 07:26:05 AM »
This IS2 has been spotty. Was working late last month and then it has been having problems off and on was working at the beginning of the month now it is out again and has been for at least a week.
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: IS2 #31669 outage again May 2012
« Reply #6 on: July 23, 2012, 02:29:24 PM »
I'll turn a ticket in for the HD star.
Logged

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
Re: IS2 #31669 outage again May 2012
« Reply #7 on: October 09, 2012, 03:05:37 AM »
Seems the IS2# 31669 is out again hopefully this can fixed asap. Really don't like having to watch the weather channel SD on my HDTV  :(
Logged

Offline cc17926

  • Administrator
  • Hero Member
  • *
  • Posts: 547
  • TWC Today Curator
    • View Profile
  • WxStar Version: XL
Re: IS2 #31669 outage again May 2012
« Reply #8 on: October 17, 2012, 11:42:55 PM »
Is this issue still ongoing? Please let us know so it can be properly escalated.
Logged

Offline motorola870

  • Newbie
  • *
  • Posts: 32
    • View Profile
  • Cable Provider: Time Warner
  • HD Channel #: 738
  • HD WxStar ID #: 31669
  • SD Channel #: 37
  • SD WxStar ID #: 22101
  • WxScan Ch. #: N/A
  • WxScan ID #: N/A
  • WxStar Version: IntelliStar
Re: IS2 #31669 outage again May 2012
« Reply #9 on: October 19, 2012, 03:43:27 AM »
Yes it is still out.
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: IS2 #31669 outage again May 2012
« Reply #10 on: October 19, 2012, 01:57:44 PM »
I'll write a ticket up for it.
Logged
Pages: [1]
« previous next »