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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: motorola870 on May 28, 2012, 02:14:02 PM

Title: IS2 #31669 outage again May 2012
Post by: motorola870 on May 28, 2012, 02:14:02 PM

IS2 #31669 for Arlington Texas is out again and has been for about 2 weeks now before it went down SD intellistar 22101 Arlington Texas went out for a about a week and was using intellistar for Grapevine Texas.

Title: Re: IS2 #31669 outage again May 2012
Post by: TWC STAR Team on June 04, 2012, 02:54:47 PM

Is it back up again?

Title: Re: IS2 #31669 outage again May 2012
Post by: motorola870 on June 04, 2012, 04:52:41 PM

No it has not returned yet. It feels weird not to have the local on the 8s in HD once you have them.


Also do you know if Time Warner Cable in Gunnison and Telluride Colorado has an IS2 as both of these cable systems have the Weather Channel HD?

Title: Re: IS2 #31669 outage again May 2012
Post by: TWC STAR Team on June 05, 2012, 02:21:16 PM

I turned in another ticket for this hd star.  And no those other places do not have an HD star yet.

Title: Re: IS2 #31669 outage again May 2012
Post by: motorola870 on June 12, 2012, 10:53:56 PM

any update on a fix? It is still out.

Title: Re: IS2 #31669 outage again May 2012
Post by: motorola870 on July 23, 2012, 07:26:05 AM

This IS2 has been spotty. Was working late last month and then it has been having problems off and on was working at the beginning of the month now it is out again and has been for at least a week.

Title: Re: IS2 #31669 outage again May 2012
Post by: TWC STAR Team on July 23, 2012, 02:29:24 PM

I'll turn a ticket in for the HD star.

Title: Re: IS2 #31669 outage again May 2012
Post by: motorola870 on October 09, 2012, 03:05:37 AM

Seems the IS2# 31669 is out again hopefully this can fixed asap. Really don't like having to watch the weather channel SD on my HDTV  :(

Title: Re: IS2 #31669 outage again May 2012
Post by: cc17926 on October 17, 2012, 11:42:55 PM

Is this issue still ongoing? Please let us know so it can be properly escalated.

Title: Re: IS2 #31669 outage again May 2012
Post by: motorola870 on October 19, 2012, 03:43:27 AM

Yes it is still out.

Title: Re: IS2 #31669 outage again May 2012
Post by: TWC STAR Team on October 19, 2012, 01:57:44 PM

I'll write a ticket up for it.