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Author Topic: IntelliSTAR Temperature Glitch  (Read 2465 times)

Offline Trevor

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IntelliSTAR Temperature Glitch
« on: January 08, 2011, 06:48:07 PM »
We have a slight problem with 24745. The low tonight, as seen on the 36-hour is 24°, which I know is correct. The Metro Map, LDL, and 7 Day shows single digits....i'm not sure what's going on here! Take a look at the pictures. On other forecasts I see the 20's...so unless the low dropped 20° in 1 LF....something's wrong.

« Last Edit: January 08, 2011, 06:54:16 PM by Trevor Birchett »
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Offline TWCmatthew

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Re: IntelliSTAR Temperature Glitch
« Reply #1 on: January 08, 2011, 07:18:55 PM »
Your IntelliStar may have just been updating some information, and not all of the screens were updated. Most IntelliStar's usually update info at 10:10 AM, 6:20 PM, and 9:10 PM EST, (9:10AM, 5:20PM, and 8:10PM CST), or even more often during a severe weather event where constant updates may be veered necessary. My forecast temperature for tonight on my IntelliStar at that same time read: 6:19 EST (5:19 CST), 14 degrees. 10 minutes later, it forecasted 1 degree for tonight. Occasionally I have seen that same error/bug on my IntelliStar and usually doesn't last for more than one local forecast or an LDL segment.

Though, you may want to hear it from professionals like the TWC Star Team as they may know it better than I do. :)
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Offline Trevor

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Re: IntelliSTAR Temperature Glitch
« Reply #2 on: January 08, 2011, 07:31:08 PM »
Oh, thanks Matthew :D
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Offline TWCmatthew

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Re: IntelliSTAR Temperature Glitch
« Reply #3 on: January 08, 2011, 07:36:45 PM »
Your welcome, Trevor, but again, you may want the TWC STAR Team to confirm my words. :)
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Offline Tyler

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Re: IntelliSTAR Temperature Glitch
« Reply #4 on: January 09, 2011, 12:14:28 AM »
Quote from: TWCmatthew on January 08, 2011, 07:18:55 PM
Your IntelliStar may have just been updating some information, and not all of the screens were updated. Most IntelliStar's usually update info at 10:10 AM, 6:20 PM, and 9:10 PM EST, (9:10AM, 5:20PM, and 8:10PM CST), or even more often during a severe weather event where constant updates may be veered necessary. My forecast temperature for tonight on my IntelliStar at that same time read: 6:19 EST (5:19 CST), 14 degrees. 10 minutes later, it forecasted 1 degree for tonight. Occasionally I have seen that same error/bug on my IntelliStar and usually doesn't last for more than one local forecast or an LDL segment.

Though, you may want to hear it from professionals like the TWC Star Team as they may know it better than I do. :)
The IntelliStar updates as forecast data is updated. There are no specific times involved. As for exactly why this happened, you are correct, not all products are updated simultaneously, and the Istar must have cured before it could update each product.
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Offline Trevor

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Re: IntelliSTAR Temperature Glitch
« Reply #5 on: January 09, 2011, 03:23:36 PM »
Thanks Tyler and Matthew....  :thumbsup:
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Offline Star4000 Fan

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Re: IntelliSTAR Temperature Glitch
« Reply #6 on: January 09, 2011, 04:48:27 PM »
It seems like computers are having trouble more often these days.



Sorry to get off topic, but that last screen shot blew me away yesterday.  I have family in and am quite familiar with the South Bend/Elkhart, Indiana area and to see South Bend achieve a record like that is phenomenal.  That record was a few weeks shy of 101 years old!  That's a lake effect band for you!

« Last Edit: January 09, 2011, 04:52:10 PM by twcc_Weatherstar4000 fan :) »
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Offline TWC STAR Team

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Re: IntelliSTAR Temperature Glitch
« Reply #7 on: January 13, 2011, 03:45:11 PM »
I think there may be a timing issue with an overnight rule on some of the products, those temps don't look like an update but something wrong.  Too much time has past for me to do a check on the data so if anyone sees something like this again, please post.
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Offline Trevor

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Re: IntelliSTAR Temperature Glitch
« Reply #8 on: January 13, 2011, 05:48:07 PM »
Sure thing, thanks STAR team! Might I add that the overnight low that night only reached 20 degrees.
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