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Author Topic: IntelliStar constantly cueing early or late  (Read 2325 times)

Offline Mike M

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IntelliStar constantly cueing early or late
« on: July 08, 2011, 02:37:14 PM »
Hello STAR team,

On recent videos I've seen online of an IntelliStar based in Richmond, CA (#21939), the STAR always cues either ~5 seconds early or ~5 seconds late. Could this be looked into? It has to be an issue with the STAR itself since no one else's STAR seems to be doing this. Thanks a lot.
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Offline TWC STAR Team

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Re: IntelliStar constantly cueing early or late
« Reply #1 on: July 11, 2011, 03:53:46 PM »
I have rebooted this star.  Not sure it will help.
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Offline Mike M

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Re: IntelliStar constantly cueing early or late
« Reply #2 on: July 27, 2011, 02:01:18 PM »
Nope, as of last Friday it was still cueing incorrectly

Richmond - Berkeley, CA Intellistar- 7/22/11 10:57 PM PDT
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Offline Tyler

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Re: IntelliStar constantly cueing early or late
« Reply #3 on: July 27, 2011, 02:11:12 PM »
Has to be something with the FiOS headends. My FiOS IntelliStar constantly cues late, even after reboots.
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Offline Mike M

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Re: IntelliStar constantly cueing early or late
« Reply #4 on: July 27, 2011, 02:14:22 PM »
Quote from: Tyler on July 27, 2011, 02:11:12 PM
Has to be something with the FiOS headends. My FiOS IntelliStar constantly cues late, even after reboots.
This is a Comcast unit.
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