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Author Topic: #26822 Cuing Issues  (Read 1601 times)

Offline texasstooge

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#26822 Cuing Issues
« on: September 29, 2010, 12:49:25 PM »
Hi TWC STAR Team, I'm visiting a friend's house and while watching TWC there, I've noticed that IntelliStar #26822 is cuing a few seconds late. At first, I thought it's a typical problem like on my original IS, but after seeing a Sherman Williams commercial, the next commercial began and the local card pops up a few seconds too late. Could you please look into this? Thanks for your time and consideration.

Local WX ID: 26822
Headend: Verizon FiOS (Dallas/Ft. Worth)
« Last Edit: September 29, 2010, 08:53:32 PM by texasstooge »



Offline texasstooge

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Re: #26822 Cuing Issues
« Reply #1 on: October 07, 2010, 01:12:40 PM »
My friend has emailed me telling me the cueing issues are resolved. Thanks!!!



Offline texasstooge

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Re: #26822 Cuing Issues
« Reply #2 on: December 29, 2010, 03:39:13 PM »
Hi STAR team. Don't wanna bring up this topic again, but a friend of mine that watches TWC through Verizon FiOS told me the cuing issues with IntelliStar has started again. This time, his IntelliStar cues 10-15 seconds later.

Thanks for looking into this issue.

Local WX ID: 26822
Headend: Verizon FiOS (Dallas/Fort Worth)
Channel: 119