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Author Topic: Key Problems  (Read 8516 times)

Offline iPod

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Key Problems
« on: May 13, 2010, 08:42:41 PM »
OK, I was having problems with the emulator since last summer.  So I decided to reinstall the emulator and the June update.  However, now it will not accept my key.
« Last Edit: May 13, 2010, 08:46:07 PM by iPod »





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Offline Zach

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Re: Key Problems
« Reply #1 on: May 13, 2010, 09:48:47 PM »
-Is your CINE affiliate disabled?
-If not, be sure to follow these directions. :)
I've gone off on a journey to be a moderator at another forum, but this place will forever remain home for me~

Offline TWCToday

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Re: Key Problems
« Reply #2 on: May 13, 2010, 09:57:11 PM »
Give me your username and I will reset your key. If this is a NEW installation please follow these instructions if you get an error message https://twctodayforums.com/forums/help-and-support/windows-7vistaxp-installation-issues-resolved/

Offline iPod

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Re: Key Problems
« Reply #3 on: May 13, 2010, 10:42:05 PM »
OK Thanks.  My STAR ID is STLWX.  Thanks





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Offline TWCToday

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Re: Key Problems
« Reply #4 on: May 14, 2010, 12:32:48 AM »
Key reset

Offline iPod

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Re: Key Problems
« Reply #5 on: May 14, 2010, 07:16:00 PM »
Ok, I entered the key, and for two hours said no data available.  So I once again reinstall the program.  I followed directions.  Now I get 

Run Time Error '2147220850 (8004028e):
File Open Error

What should I do?





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Offline TWCToday

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Re: Key Problems
« Reply #6 on: May 14, 2010, 07:28:58 PM »
Give me your username and I will reset your key. If this is a NEW installation please follow these instructions if you get an error message https://twctodayforums.com/forums/help-and-support/windows-7vistaxp-installation-issues-resolved/
See above

Offline iPod

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Re: Key Problems
« Reply #7 on: May 14, 2010, 07:45:11 PM »
Ok, that got rid of the runtime error message.  Now, it still will not call up my weather data





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Offline TWCToday

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Re: Key Problems
« Reply #8 on: May 14, 2010, 07:55:10 PM »
Ok, that got rid of the runtime error message.  Now, it still will not call up my weather data
And by that you mean?

Offline iPod

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Re: Key Problems
« Reply #9 on: May 14, 2010, 08:21:30 PM »
I have the infamous no data available screen.





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Re: Key Problems
« Reply #10 on: May 14, 2010, 08:23:59 PM »
There is likely a problem with your config. Perhaps Brian can have a look at it

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Re: Key Problems
« Reply #11 on: May 14, 2010, 08:28:20 PM »
I just logged in a second ago and it finally works!  Thanks!





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Offline iPod

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Re: Key Problems
« Reply #12 on: May 14, 2010, 09:25:40 PM »
Shoot!  I lied.  Now I'm once again getting that no data available screen.  Would you please check this out?  Thanks!





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Offline iPod

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Re: Key Problems
« Reply #13 on: May 14, 2010, 10:08:13 PM »
Okay, I think I have a better idea of what is going on.  I think this has something to do with the June update.  I followed all directions and extracted the files to c:/wsxl.  As you know there were 2 items in the folder.  weatherjr (folder) and inside that folder there are 2 items.  wsxl and settings.  Now I opened that file, and it was completely blank.  Outside that folder there is a second settings icon, and that has my STAR ID.  Now it the c:/wsxl folder, all files are original except setaffil with with was replaced with the one from the June update.  In the c:/wsxl I click wsxl, that opens and I get the no data available screen. I can tell that is not the June update because as soon as the boot screen is off, I am unable to move it, and I have to close it via Task Manager.  When I click the wsxl icon in the weatherjr folder, I can tell it is the new version because when I open it, it appears on my task-bar. But two seconds after I open it I get an error message.  And I did follow directions I used from the other post.  I think that the June Update was not installed correctly and I need help manually entering certain configuration on the program so it will work.  Now in June when I installed this update, I think I remember it working.  Thank You for your help





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Re: Key Problems
« Reply #14 on: May 14, 2010, 11:03:17 PM »
Okay, I think I have a better idea of what is going on.  I think this has something to do with the June update.  I followed all directions and extracted the files to c:/wsxl.  As you know there were 2 items in the folder.  weatherjr (folder) and inside that folder there are 2 items.  wsxl and settings.  Now I opened that file, and it was completely blank.  Outside that folder there is a second settings icon, and that has my STAR ID.  Now it the c:/wsxl folder, all files are original except setaffil with with was replaced with the one from the June update.  In the c:/wsxl I click wsxl, that opens and I get the no data available screen. I can tell that is not the June update because as soon as the boot screen is off, I am unable to move it, and I have to close it via Task Manager.  When I click the wsxl icon in the weatherjr folder, I can tell it is the new version because when I open it, it appears on my task-bar. But two seconds after I open it I get an error message.  And I did follow directions I used from the other post.  I think that the June Update was not installed correctly and I need help manually entering certain configuration on the program so it will work.  Now in June when I installed this update, I think I remember it working.  Thank You for your help
Yes there was a mistake in the packaging that created an extra folder. I believe it mentions that somewhere in the instructions. That does need to be fixed. So it is working now? if so glad to hear that  :) Let us know if you need any more help