Key Issue

[Evan2015]

Nothing happens, after I do the thing in run, nothing happens, do I need to enter my affiliate ID first?

[TWCToday]

Try running cmd and doing to command. If in Vista make sure you run as admin

[beanboy89]

Uninstalled the old version of the emulator, and installed the new one. Signed in to get my new key, got the key, and then entered it in the program. Then I get this error:

Code: [Select]

The name/key you entered does not appear to be valid. Please try again.
Tried running the C:\wsxl\wsxl.exe unregister thing, and it's not working. The [3] [2] [1] [ok] thing doesn't pop up, nor do any error messages.

My hardware fingerprint is BCF2-BE23 if you need that.

Thanks.

[Jonathan]

Did you make sure the affiliate was set correctly? That may be the problem.

If not, something is messed up. Badly. But mine is running fine......

[TWCToday]

This message is mostly for Brian. I have walked Billy through as many troubleshooting tips as I can but to no luck. I think his key needs to be reset.

[Zach]

Uninstalled the old version of the emulator, and installed the new one. Signed in to get my new key, got the key, and then entered it in the program. Then I get this error:

Code: [Select]

The name/key you entered does not appear to be valid. Please try again.
Tried running the C:\wsxl\wsxl.exe unregister thing, and it's not working. The [3] [2] [1] [ok] thing doesn't pop up, nor do any error messages.

My hardware fingerprint is BCF2-BE23 if you need that.

Thanks.

I'm actually getting that same problem now.

[cc17926]

Uninstalled the old version of the emulator, and installed the new one. Signed in to get my new key, got the key, and then entered it in the program. Then I get this error:

Code: [Select]

The name/key you entered does not appear to be valid. Please try again.
Tried running the C:\wsxl\wsxl.exe unregister thing, and it's not working. The [3] [2] [1] [ok] thing doesn't pop up, nor do any error messages.

My hardware fingerprint is BCF2-BE23 if you need that.

Thanks.

I'm actually getting that same problem now.

in the event a box doesnt show up when that command is ran, the emulator doesnt have a key stored. i did however correct a few issues regarding the missing "get a key" button, that can be fixed by running the "Manual Update" program.

as for issues regarding the 'index out of bounds' error for existing users, you NEED to go into your configuation site, select the packages you want to display in the emulator, then select "Build Now". The existing configuration table used in the previous emulator (which is what is still stored on the server for existing users) is invalid, thats why your getting the 'index out of bounds' error! You need to select your packages you wish to display, all other settings are previously stored.

if there are people still having problems, post the error your getting and your Affil ID and either Martin or I can check it out.