Whoa!

[Spring Rubber]

Neither word should be used as an insult for anything, though.

[lfmusiclover]

I'm not saying they should. I'm saying that I think the sensitivity to it is just a little much. Let's try controlling things we CAN control. There's a saying that really says it best:

God grant me the serenity
to accept the things I cannot change;
courage to change the things I can;
and wisdom to know the difference.

Alot of people out there ought to think about those words. 

[Gil]

I've gotta admit, there is a little too much sensitivity when it comes to issues like that.

[Mike M]

Yeah, I had a similar issue happen to me once back in 2006. I was watching my Mount Holly IntelliStar, then suddenly the feed switched and I saw the Camden IntelliStar instead.

...and the same thing happened this afternoon, except I got IntelliStar 21865, from Burlington's headend. I first thought there might of been a headend merge, but after further looking at this IntelliStar's config, that couldn't of been the case because it didn't have any cities nearby here, and Marlton could barely been seen on the metro map. The current conditions were from Burlington and the forecast was for Willingboro/Mt. Holly/Roebling. 21872 returned within a few hours later though, so there was probably some difficulties or something.

[Mike M]

Earlier this week (Monday and most of Tuesday) I was getting the Burlington IntelliStar yet again.

[Mike M]

Earlier this week (Monday and most of Tuesday) I was getting the Burlington IntelliStar yet again.

Still receiving this IntelliStar, and have been for more than two weeks now. I don't know if 21865's coverage area expanded, or if my headend is just pulling this IntelliStar's feed instead of its own IntelliStar (21872) for whatever reason (difficulties or something). Just incase there was an expansion, I've requested the Star Team changes to 21865, because now this IntelliStar barely covers my area. So far no changes have been made, nor was I received a word that if me receiving this IntelliStar was intentional or not. What's going on?

[Mike M]

I emailed my headend about this, and I get this response that doesn't help at all. 

Dear Mike,
 
We apologize for the inconvenience you've experienced. 
 
I would be more than happy to assist you with this matter, however, for 
your security more account information is needed. You will need to 
contact our customer service department to provide this information, and
to get the assistance you need. You can contact our customer service 
department by calling 1-800-Comcast.
 
Asking for this account information is for your own protection and 
guards against someone changing your account information without your 
permission. This also helps our agents process your request quicker. 
Please remember that you must be the primary account holder to make any 
changes. 
 
Thank you for your patience. I know your time is important. 
If you need further assistance, please feel free to respond directly to 
this email. We appreciate you taking the time to contact us.
 
Sincerely,
 
Ed
Comcast Customer Care Specialist