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Help and Support / Setup Problems
« on: May 07, 2012, 03:26:14 PM »
Hi,
I downloaded the emulator, received the key and tried running it. I initially got a invalid userID message, and now I'm getting a message dealing with incompatibility - "the version of the file is not compatible with the version of Windows you are running" (I'm running Windows 7).
I got the first message after installing the original version, then the second when doing the April 2012 update.
Thanks for any help.
I downloaded the emulator, received the key and tried running it. I initially got a invalid userID message, and now I'm getting a message dealing with incompatibility - "the version of the file is not compatible with the version of Windows you are running" (I'm running Windows 7).
I got the first message after installing the original version, then the second when doing the April 2012 update.
Thanks for any help.