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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: Austin M. on January 27, 2011, 05:23:38 PM

Title: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Austin M. on January 27, 2011, 05:23:38 PM: STAR ID: Unknown, hasn't been displayed in at least a year (ID Screen shows a dot)
Location: Ozark, AL
Provider: Cobridge/Charter
Date: 1/27/11

So, here is the issue. As you've read, my STAR ID doesn't display. The vocal local messages are being changed to lengthier narrations (like used in the Intellistar), and just a moment ago, I discovered that we're being broadcasted under a national forecast, not a local. Is this possibly a defective unit, or maybe the unit is being upgraded or replaced? Perhaps with the Intellistar 2 or IS2A?
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Charismatic Applesauce on January 27, 2011, 05:28:08 PM: The IS2 will only be on HD.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Localonthe8s on January 27, 2011, 05:43:41 PM: Do you have a clip of the XL? Maybe it'll help us understand the issue more clearly.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Austin M. on January 27, 2011, 05:49:26 PM: I'll attempt to upload a clip in the next 20 minutes.
The STAR is back in local service (not national), so that is a good sign
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Localonthe8s on January 27, 2011, 06:03:38 PM: Quote from: skywarnal on January 27, 2011, 05:49:26 PM
I'll attempt to upload a clip in the next 20 minutes.
The STAR is back in local service (not national), so that is a good sign
Cool! I've never seen your XL before, so it'll be a treat to see
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Austin M. on January 27, 2011, 07:49:30 PM: Weatherstar XLv3 Problems (Ozark, AL) (http://www.youtube.com/watch?v=0cYaeo3sWhI#)

I'd recommend turning the volume up, I didn't realize I had it that low...
But here it is, though they disabled a bunch of options to make the WS crappy. Sons of :censored: don't know what is nice here.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: brbjambajuice on February 17, 2011, 06:45:49 PM: . Ever since they put the national LDL on the normal TWC feed, they disabled legacy star LDLs.

As for the star ID missing, star team will have to look at that.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Austin M. on February 17, 2011, 10:13:44 PM: No, it isn't the National LDL. We got the National feed LF cued for about an hour one day, the vocal local has been disabled off and on during some days, and the LWXID page hasn't shown the cable provider, radio station/newspaper, or ID in about a year, actually.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: brbjambajuice on February 19, 2011, 12:31:58 PM: Quote from: skywarnal on February 17, 2011, 10:13:44 PM
No, it isn't the National LDL. We got the National feed LF cued for about an hour one day, the vocal local has been disabled off and on during some days, and the LWXID page hasn't shown the cable provider, radio station/newspaper, or ID in about a year, actually.
Yes, star team has to take a look at that.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: Austin M. on March 26, 2011, 12:16:43 AM: STAR is working properly again, however, the squeezebar (intentional?) only displays national data, not local. Local data was displayed for the first week of squeezebar.
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: TWCToday on March 26, 2011, 03:14:18 AM: Quote from: skywarnal on March 26, 2011, 12:16:43 AM
STAR is working properly again, however, the squeezebar (intentional?) only displays national data, not local. Local data was displayed for the first week of squeezebar.
not supported with that STAR
Title: Re: Weatherstar XLv3 (Unknown STAR ID) Issues, possible upgrade?
Post by: phw115wvwx on April 05, 2011, 10:24:12 PM: Because this thread has been abused over the past two days when the specific problem for this STAR has already been solved, I'm locking this topic.