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Author Topic: INTELLISTAR 2 outage in Dayton,OH  (Read 1832 times)

Offline twcc_hdayejr

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  • Cable Provider: Time Warner
  • HD Channel #: 1370
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  • WxStar Version: IntelliStar
INTELLISTAR 2 outage in Dayton,OH
« on: June 04, 2011, 01:38:36 PM »
Time warner is no help. How can I get the local forecast id in this situation? Because it would be different from the SD channel version, right?

I've had nothing but garbage and lies from them. I might just file a complaint with the BBB or FCC and make it real tough for them. They probably deserve it.

The "star" I'm referring to is the new one narrated by Cantore. It rolled out around May 5th and was fine until a week ago. I think a lightning storm took it out more than likely
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Offline TWC STAR Team

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Re: INTELLISTAR 2 outage in Dayton,OH
« Reply #1 on: June 06, 2011, 08:30:05 AM »
You will see the HD I2 headend id @:58 past the hour on a tag just prior to the LOT8s (upper rt. hand corner of screen). I believe your headend id may be 030003. I will turn the issue into Star Support to check into. Thanks.
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Offline TWC STAR Team

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Re: INTELLISTAR 2 outage in Dayton,OH
« Reply #2 on: June 06, 2011, 11:56:16 AM »
hdayejr,
 Headend tech was contacted; he monitored the signal (both audio and video) this morning and reports all is fine and has not been aware of any issues for HD 030003. If you are still experiencing issues, please contact your local Time Warner office...feed from h/e is fine.
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