TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: TWCCraig on May 29, 2011, 10:51:45 PM

Title: Still no Weather bulletin screen on my IS2
Post by: TWCCraig on May 29, 2011, 10:51:45 PM

I still have no weather bulletin screen on my Intellistar 2. A few weeks ago, I checked weather.com for any weather warnings. There was a flood watch. However, I had no notification on my IS2 because I have no weather bulletin screen. Please fix.

Title: Re: Still no Weather bulletin screen on my IS2
Post by: TWC STAR Team on May 31, 2011, 10:56:21 AM

I believe you should see them from today on.

Title: Re: Still no Weather bulletin screen on my IS2
Post by: TWC STAR Team on June 02, 2011, 09:59:19 AM

As it turns out, the headend has the HD and SD stars programmed differently (this happens if the area served are different between SD and HD).  The SD has Suffolk County as the primary and the HD star has Nassau County as the primary, since they have a different city as the primary city, so the Bulletins Page and crawls you see will be different from SD and HD.

Title: Re: Still no Weather bulletin screen on my IS2
Post by: TWC STAR Team on June 02, 2011, 11:00:12 AM

Oh, and we did find an error which was causing crawls and such not to work, so I do believe this HD star should have all the crawls and bulletins now.

Title: Re: Still no Weather bulletin screen on my IS2
Post by: TWCCraig on June 02, 2011, 03:41:02 PM

Thanks.