TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: TWCKelby on December 16, 2014, 03:46:30 PM

Title: Slatington, PA IntelliStar II feed and audio issues
Post by: TWCKelby on December 16, 2014, 03:46:30 PM
The IntelliStar II in Slatington, PA (the provider is Blue Ridge Communications) has been having some problems for the past few weeks with dropping the feed and  low audio issues. Firstly, the feed keeps getting dropped every few minutes just showing a green screen for about 5-15 seconds at a time, and then the audio takes about 5-10 seconds to come back again too. Also, the Star's audio output is very low, on both programing and the Vocal Local on the Local on the 8s. Comparing the TWC HD feed to the SD feed of TWC and any other channel, you have to raise the volume up to hear the HD properly. Switching between the SD and HD feeds shows the volume difference. If anyone from the Star team has time to look at this, it would be appreciated. Thanks and have a good day.