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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: KevOwensby on October 20, 2012, 05:26:31 PM

Title: Topeka, KS - IS2 issues
Post by: KevOwensby on October 20, 2012, 05:26:31 PM

Quote from: thegrudge58 on August 26, 2012, 08:45:59 PM

My intellistar 2 has been having some issues with the LDL as of recently. Sometimes, the information on the local ldl displays but the background doesn't show...so it's a lot clustered because you can see through to the national information. We also have the occasional green screen issue and it has been freezing sometimes too.

Thanks.

IS 2 star ID: 32202
Xfinity
Jackson, ms

We get the same issues on our IS2 here in Topeka, KS as well.

Title: Re: Topeka, KS - IS2 issues
Post by: cc17926 on October 23, 2012, 03:10:24 PM

As this is a separate issue, I would normally suggest creating a new thread. Please provide your Star ID so TWC Star Team can isolate the particular unit affected. Also, if you have pictures/video showing the issue, please post them.

Title: Re: Topeka, KS - IS2 issues
Post by: KevOwensby on October 23, 2012, 04:04:08 PM

Figured since it is apparently a problem with multiple units, it's probably an issue with all of them. Didn't figure it'd be worth a seperate thread.

Title: Re: Topeka, KS - IS2 issues
Post by: KevOwensby on October 27, 2012, 10:32:00 AM

I recorded it doing the see-through LDL. It only happens when they're interrupting long-form at 8pm ET / 7pm CT and they pull out of the LF on the IS2. The LF stays on with just backgrounds for about 15 seconds and then it dumps out of it to the clear LDL.