November 27, 2024, 02:52:34 AM
« previous next »
Pages: [1] 2

Author Topic: Is2 Glitch  (Read 5177 times)

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Is2 Glitch
« on: March 25, 2011, 10:43:51 PM »
Hi,

I have noticed that the local forecast sometimes seems to go crazy. Is this normal? I also have a video below

My cable provider is Midcontinent Communications the star id is 028843

IS2 Glitch?
« Last Edit: March 25, 2011, 11:07:14 PM by Zeak »
Logged

Offline Austin M.

  • Founder of the SKYWARNAL Network, SKi0NiC Network Server Administrator
  • Hero Member
  • *
  • Posts: 540
  • Gender: Male
  • Graphical Editing + Meteorology = My life. The end
    • View Profile
  • Cable Provider: DirecTV
  • SD Channel #: 362
  • WxStar Version: Satellite
Re: Is2 Glitch
« Reply #1 on: March 26, 2011, 12:14:42 AM »
The Intellistar 2 is new and the design team is still working out bugs. That is why they are only in beta stage. If this is not a bug, then it appears to be damaged hardware or graphical corruption.
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #2 on: March 26, 2011, 12:52:25 AM »
Thats what i figured but i am  just wondering if its common to see if its a bug or the star.  It also seems to be worse at night then the day
Logged

Offline TWCToday

  • Ultimate Member
  • *
  • Posts: 6151
  • Gender: Male
    • View Profile
    • Norfolk Weather Station
  • Cable Provider: COX
  • HD Channel #: 724
  • HD WxStar ID #: 029745
  • SD Channel #: 24
  • SD WxStar ID #: 22568
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #3 on: March 26, 2011, 01:30:59 AM »
Zeak we appreciate you posting the problem! The STAR team is working hard to address many of the errors associated with the new IS2. Hopefully they will be able to resolve the problem :)
Logged

Offline gt1racerlHDl

  • Music Playlist Uploader
  • Ultimate Member
  • *
  • Posts: 3221
  • Gender: Male
  • Smooth Jazz Fan
    • View Profile
    • Facebook
  • Cable Provider: Xfinity
  • HD Channel #: 847
  • HD WxStar ID #: N/A
  • SD Channel #: 47
  • SD WxStar ID #: 22622
  • WxScan Ch. #: 245
  • WxScan ID #: 20735
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #4 on: March 26, 2011, 12:25:56 PM »
From the looks of it, the Star looks to be recently installed.
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #5 on: March 26, 2011, 04:26:54 PM »
I also want to point out that its not just the local on the 8s that glitches even during programming you can see it on the ldl (i think that is what you call the local weather on the bottom of the screen correct me if I'm wrong) this includes the brief green screen its quite annoying while trying to watch.

It was installed back sometime in November.

Thanks for your responses so far  :happy:
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: Is2 Glitch
« Reply #6 on: April 01, 2011, 04:21:15 PM »
That system was rebooted finally.  Can you watch it and let us know if the flashing has continued?
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #7 on: April 01, 2011, 08:37:07 PM »
hey

thank you for the reboot. Would you by chance know when the reboot was? i noticed the flashing around 11pm last night (march 31st) i also noticed while it happens i see some tearing i know the channel sometimes has tearing spells even before is2.  Other then that i have not noticed it.
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: Is2 Glitch
« Reply #8 on: April 04, 2011, 11:13:12 AM »
The reboot happened Friday morning, so let me know if you see it again.
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #9 on: April 05, 2011, 12:15:42 AM »
hello once again

as about 11 pm tonight twc HD is just a big green tint. Any idea whats up? i've seen this happen before a few times now.
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: Is2 Glitch
« Reply #10 on: April 05, 2011, 10:27:06 AM »
How long did it stay in the green tint?  I have never heard of this before.
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #11 on: April 05, 2011, 12:49:54 PM »
Ive seen it like this for maybe about 24 hours or more. I am guessing its whenever my cable provider finds out and reboots the is2? (I'm taking a guess that's what happens)  As far as the tint currently its still their as of this posting what you see in the pic is all you see. Thank you for any help  :happy:
« Last Edit: April 05, 2011, 12:55:26 PM by Zeak »
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: Is2 Glitch
« Reply #12 on: April 05, 2011, 03:39:32 PM »
Support was notified and they are calling your Cable system.
Logged

Offline Zeak

  • Newbie
  • *
  • Posts: 12
    • View Profile
  • Cable Provider: Midcontinent Comm.
  • HD Channel #: 619
  • HD WxStar ID #: 028843
  • SD Channel #: 3
  • WxStar Version: IntelliStar
Re: Is2 Glitch
« Reply #13 on: April 05, 2011, 05:42:27 PM »
Looks like its back up again.  :happy:
Logged

Offline TWC STAR Team

  • TWC Employee
  • Hero Member
  • *
  • Posts: 537
  • Technical Support
    • View Profile
Re: Is2 Glitch
« Reply #14 on: April 06, 2011, 09:59:24 AM »
Let me know whenever the Topeka one is out.
Logged
Pages: [1] 2
« previous next »