TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: TWCmatthew on September 12, 2010, 04:35:51 PM

Title: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: TWCmatthew on September 12, 2010, 04:35:51 PM
My grandma just notified me saying that her SD IntelliStar isshowing the Satellite/National LF and that the LDL is also showing the National forecasts and has been going on since early Saturday. This issue also happened around a month and a half ago. If you could fix that, my Grandma and the other thousands of people would be glad.
 Comcast
 Monroe, MI
 Channel 42 (HD 245, no known problems with that)
 ID: 22228       
 
Thank you for your time and consideration!  :)
                                                              Matthew Evans.
Title: Re: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: Eric on September 12, 2010, 07:39:21 PM
Quote from: TWCmatthew on September 12, 2010, 04:35:51 PM
My grandma just notified me saying that her SD IntelliStar isshowing the Satellite/National LF and that the LDL is also showing the National forecasts and has been going on since early Saturday. This issue also happened around a month and a half ago. If you could fix that, my Grandma and the other thousands of people would be glad.
 Comcast
 Monroe, MI
 Channel 42 (HD 245, no known problems with that)
 ID: 22228       
 
Thank you for your time and consideration!  :)
                                                              Matthew Evans.

In that case, it's not so much the IntelliStar is showing it, as its output is being bypassed/has been discontinued for some reason.
Title: Re: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: TWCmatthew on September 12, 2010, 08:18:44 PM
Maybe it's being upgraded to the IntelliStar 2? ...  :thinking:
Title: Re: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: Eric on September 12, 2010, 08:26:23 PM
Quote from: TWCmatthew on September 12, 2010, 08:18:44 PM
Maybe it's being upgraded to the IntelliStar 2? ...  :thinking:

I do remember during previous Star upgrades that there was no Star forecast generated for as long as nearly a month (when the Philadelphia area III got upgraded to a 4000 in the early 1990s), so that could certainly be a possibility.

Of course, there weren't any national LDLs or fancy-looking national local forecasts back then... just a scrolling "Travel Cities Forecast" over and over again... the text version.  :)
Title: Re: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: Zach on September 12, 2010, 08:35:19 PM
Quote from: TWCmatthew on September 12, 2010, 08:18:44 PM
Maybe it's being upgraded to the IntelliStar 2? ...  :thinking:
The IS 2 has nothing to do with SD
Title: Re: IntelliStar 22228 Local Forecasts Down Since Saturday
Post by: Eric on September 12, 2010, 11:45:30 PM
Quote from: Zach on September 12, 2010, 08:35:19 PM
Quote from: TWCmatthew on September 12, 2010, 08:18:44 PM
Maybe it's being upgraded to the IntelliStar 2? ...  :thinking:
The IS 2 has nothing to do with SD

True.  In that case, maybe it's just a failure of the SD IntelliStar that's just gone unnoticed by the cable company.