FB/Twitter Logo Cuing During Longform Squeezebacks on STAR 24131

[Zach]

Hello STAR Team,

I noticed an issue a while back, but is still not fixed as of  this evening, but while watching Coast Guard Alaska, and while they run the live weather updates, the FB/Twitter logo cues in place and it covers up some of the OCM's face and information being shown in the upper-right window. Can this be looked into? Thanks!

PS - it's happening on STAR ID #24131 which is the national DirecTV STAR.. I have attached a snapshot of the error if it can be fixed

[TWC STAR Team]

I'll check it out.

[TWC STAR Team]

Okay, I replayed a couple evenings worth of Directv watching and everything is displaying correctly.

What you were seeing is the Directv local which should be playing off the interactivity of the Directv box did not trigger.  And that can happen in a bunch of ways such as channeling to The Weather Channel right before the local or if you had hit the Exit button on the remote or sometimes it just quits if you are on the channel for an extended period.

When the Directv box local doesn't trigger, you are seeing the national squeezeback behind it and unfortunately the star sponsorship logo is up where you normally would be seeing it with the Directv local by the way of a cutout window.

[Zach]

I had my DirecTV app disabled by pressing exit on the remote so that's why it wasnt there.. and the STAR sponsor logo only cues on squeezeback locals during long form programming.. thanks for the information though