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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: tuez13 on November 24, 2010, 03:02:44 PM

Title: #99910 Radar Not Working
Post by: tuez13 on November 24, 2010, 03:02:44 PM
#99910
  IntelliStar 2
  Grand Forks, ND
  Midcontinent Communications
 
  Hey STAR Team!
 
  Here's another error for you.  None of the radars are showing up.  The   bug radar during the local on the 8s, local radar, regional   satellite/radar, metro radar is not working.  The city, county and   highway layers show up along with the blank single-color basemap, but no   topography and no imagery on any of the maps.  See attached images,   please!  It started with the bug radar during the local on the 8s a   couple days ago and spread to the others.  Also, not sure if this helps,   but occasionally some of the radars would only show one frame of radar   data while it was on the screen, and not necessarily the newest scan   either.
 
I hope you are able to view the images, the attachment method wasn't working.
(http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs1204.snc4/155687_716736876685_29402113_39409404_8257425_n.jpg)
(http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs614.ash2/156643_716736881675_29402113_39409405_6198688_n.jpg)

Update: As of tonight (now Nov 29, 1:00a CST), the radars are still not showing up as illustrated above.  Thanks for looking into this and let me know if there's any further info I can provide.   :)
(http://www.facebook.com/photo.php?fbid=716736881675&set=a.699945851035.2271277.29402113)
Title: Re: #99910 Radar Not Working
Post by: TWC STAR Team on November 30, 2010, 03:09:22 PM
I believe the issue has finally been resolved this afternoon.  Please let me know if they are working.  Thanks.
Title: Re: #99910 Radar Not Working
Post by: tuez13 on November 30, 2010, 11:49:06 PM
It appears everything is back to working as it should.  Thanks for looking into it!