When I moved to the Omaha area I had good service with Cox, when compared to Time Warner that was in Lincoln and especially better than Charter in Wahoo. They were very nice and apologized because they were busy and I would have to wait a whole 3-4 days to have a technician to come out, two times in Lincoln and once in Wahoo (yes we have moved a lot, but settled down now) we had to wait anywhere from 1 1/2 to 2 weeks. I only switched to Dish now because it's cheaper.