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TWC and your Cable Company / Re: Comcast Sucks.
« on: January 19, 2011, 09:28:04 PM »lol how do you think I felt last February? I got that HD box (which I still use) to finally see the channel last February, after realizing that the HD channels had been in our package since October '09* jtmal0723 screams: "I now have The Weather Channel in High Definition, as of today! Channel 815!"
Got our three DTAs in the mail today. They're setup and ready for Comcast to shut off analog.When we ordered ours back in November 2009, I was really surprised that we got two digital cable boxes instead of the little adapters. I'm also surprised we got away with that for as long as we did.
But Comcast is ridiculous with their charges. Back in February, all I had to do was exchange one of our digital cable boxes for a new HD box. Since we had two adapters, that wasn't a problem.
Then come July, Comcast sends us a letter notifying us we were not paying enough. Then in November when we got two new HDTVs, I was told over the phone that all we had to do was bring in the SD boxes in exchange for the HD boxes with no additional charges on the bill.
I have been told all along that the HD boxes are only $7.95 a month/piece, as are the SD boxes. We get to the office and are told the HD boxes are $8.95/month... and we were only being charged $3.95 for one of the boxes we had.
Then we apparently lost our HD service just before Christmas (even though the channels were working on two of our 3 HD boxes)... and got more added on to our bill to continue it. Gotta love Comcast!