91
WeatherSTAR Tech Support / Re: Riverhead, NY IS2 Bug
« on: March 21, 2011, 09:55:03 AM »
Monday morning...is the "foot of snow" banner still appearing today?
November 26, 2024, 10:39:25 PM
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92
WeatherSTAR Tech Support / Re: 22842 not working?
« on: March 09, 2011, 03:14:41 PM »
Comcast notified us that the East Lansing headend is being consolidated into one large Lansing headend. Sorry to say.
93
WeatherSTAR Tech Support / Re: Olathe, Kansas IS
« on: March 07, 2011, 08:29:10 AM »
Should be okay now...also, note Odessa, MO was squeezed in to fill the gap on I-70. Let us know if there is still an issue.
94
WeatherSTAR Tech Support / Re: Wrong STAR displaying
« on: February 16, 2011, 08:28:29 AM »
I checked the incident history and on 2/15/11 there was a report of no video on the XL star. Thus, it appears that if the part can be fixed this will be temporary.
95
WeatherSTAR Tech Support / Re: Sunny when not/IS2
« on: February 10, 2011, 03:07:52 PM »
The fix was sent out this afternoon. This should fix the no data issue.
96
WeatherSTAR Tech Support / Re: Sunny when not/IS2
« on: February 09, 2011, 10:38:26 AM »
Thank you. I've replicated the issue here and put in for a fix.
97
WeatherSTAR Tech Support / Re: Sunny when not/IS2
« on: February 08, 2011, 09:56:18 AM »
Sounds like there still is an issue. I need to know exactly what time it happens and which city has no data and if it is for Tonight/Tomorrow/TomorrowNight? Thanks.
98
WeatherSTAR Tech Support / Re: What warnings do the satellite STAR show/not show?
« on: February 03, 2011, 10:14:13 AM »
phw115wvwx is correct for Directv. The Directv application only launched with those Take Action Alerts of Tornado/Severe/Flash Flooding. We always expected to add all the rest of the Alerts at a later date but that update has never happened.
99
WeatherSTAR Tech Support / Re: Sunny when not/IS2
« on: January 31, 2011, 01:13:31 PM »
The Tomorrow Night issue with six cities has been fixed. Only three should show.
100
WeatherSTAR Tech Support / Re: IS2 #28479 Radar glitch
« on: January 24, 2011, 11:57:18 AM »
Is it back up as of today?
101
WeatherSTAR Tech Support / Re: IS2 #28479 Radar glitch
« on: January 21, 2011, 03:27:12 PM »
Lightning86 - Is the IS2 still out today?
102
WeatherSTAR Tech Support / Re: Wrong STAR ID?
« on: January 20, 2011, 11:11:14 AM »
Trevor - have you seen any unusual squeezing of the National Programming into the upper right or Local on the 8's playing at the wrong times recently?
103
WeatherSTAR Tech Support / Re: Wrong City Name
« on: January 20, 2011, 07:42:25 AM »
I have checked the Headend information and I do not see Hancock anywhere in the experience. The LDL has Omaha, Offutt AFB, and Papillion. I do not see Hancock on any of the maps.
BTW, Hancock, IA is 30 miles ENE of Omaha...it is in Pottawattamie County which according to our area served information is being fed by this headend.
BTW, Hancock, IA is 30 miles ENE of Omaha...it is in Pottawattamie County which according to our area served information is being fed by this headend.
104
WeatherSTAR Tech Support / Re: Sunny when not/IS2
« on: January 18, 2011, 10:44:36 AM »
The flipbook issue on Day 4 on the 7Day Forecast is reported and should be fixed soon.
If you can report the Cloudy issue again the next time you see it, then I will check the data sources to figure that one out, it sounds like a real problem.
If you can report the Cloudy issue again the next time you see it, then I will check the data sources to figure that one out, it sounds like a real problem.
105
WeatherSTAR Tech Support / Re: Incorrect Star ID (IS)
« on: January 18, 2011, 10:41:51 AM »
Requested that the Channel ID be corrected, should be fixed by tomorrow.