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Messages - TWC STAR Team

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1
Everything Else TWC / Re: General TWC Discussion
« on: February 23, 2015, 03:35:04 PM »
Can anyone with Dish Network check during Longform and let me know if the SD channel has the National City Forecasts at the bottom?  The HD is working but was looking for confirmation that the SD is also working.  Thanks.

2
WeatherSTAR Tech Support / Re: IS2 #32202 issues
« on: October 19, 2012, 02:04:07 PM »
Please post again if you see this issue.  I haven't heard of the see through LDL before.

3
WeatherSTAR Tech Support / Re: IS2 #31669 outage again May 2012
« on: October 19, 2012, 01:57:44 PM »
I'll write a ticket up for it.

4
WeatherSTAR Tech Support / Re: IS2 #31669 outage again May 2012
« on: July 23, 2012, 02:29:24 PM »
I'll turn a ticket in for the HD star.

5
WeatherSTAR Tech Support / Re: IS2 #31669 outage again May 2012
« on: June 05, 2012, 02:21:16 PM »
I turned in another ticket for this hd star.  And no those other places do not have an HD star yet.

6
WeatherSTAR Tech Support / Re: Intellistar 23299 freeze and glitching
« on: June 05, 2012, 02:18:50 PM »
I reset it.

7
WeatherSTAR Tech Support / Re: IS2 #31669 outage again May 2012
« on: June 04, 2012, 02:54:47 PM »
Is it back up again?

8
WeatherSTAR Tech Support / Re: IntelliSTAR #23550 glitching
« on: June 04, 2012, 02:53:57 PM »
Made a couple updates and rebooted it today.  See if it is more stable.

9
WeatherSTAR Tech Support / Re: Weatherscan #20282 glitch
« on: June 04, 2012, 02:42:55 PM »
done

10
WeatherSTAR Tech Support / Re: IS2 31471 Extended Outage
« on: May 25, 2012, 11:28:31 AM »
I'll write up a ticket for it.

11
WeatherSTAR Tech Support / Re: IS 24629 Change Requests
« on: May 22, 2012, 02:20:15 PM »
I try to check in everyday if I have a chance but I'm just not logged-in usually.  I created a zoomed Tampa metro map, see if that is more to your liking.  I'm going to leave it "Tampa" for now, the area served we have from Brighthouse shows all the popluation for this star in Tampa, MacDill, Mango, Brandon area which seems just metro tpa.

12
WeatherSTAR Tech Support / Re: IS 21945 starting late again
« on: April 17, 2012, 03:25:23 PM »
I have rebooted it one more time.  Let me know.

13
Okay, I replayed a couple evenings worth of Directv watching and everything is displaying correctly.

What you were seeing is the Directv local which should be playing off the interactivity of the Directv box did not trigger.  And that can happen in a bunch of ways such as channeling to The Weather Channel right before the local or if you had hit the Exit button on the remote or sometimes it just quits if you are on the channel for an extended period.

When the Directv box local doesn't trigger, you are seeing the national squeezeback behind it and unfortunately the star sponsorship logo is up where you normally would be seeing it with the Directv local by the way of a cutout window.


14
I'll check it out.

15
WeatherSTAR Tech Support / Re: IS 21945 starting late again
« on: April 16, 2012, 03:50:11 PM »
I have reset this Intellistar.  Let me know if it corrects the issues.

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