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November 24, 2024, 03:51:35 PM
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General Discussion / Re: The Front Porch
« on: May 31, 2013, 10:45:19 PM »
Just came out of work today and had to say it was the worst day of work so far, a customer comes to my register to purchase 2 Walmart Gift Cards (one for $25 and another for $10) i go to do the Scan/Swipe the cards then when i go to enter the amount i press 25 and enter (i was supposed to press 2500) which then came up as .25 cents.
The Customer says you put in 25 cents instead of 25 dollars then i start getting really nervous and start apologizing. i then try to enter in the prices for the other card and the customers says rudely "i don't need this card" and goes to get another one. when she comes back she says "Enter this one as $25" which i did with the help of another cashier and the total came out to $35 dollars which she then gives me $40 dollars. after pressing total an error on the screen came up saying "Supervisor required" which is because i tried to void out the other card which then locked up the touchscreen.
i keep apologizing to the customer and she says "i'll take my money back and here's the cards" this was after no supervisor that showed up after a 10 minute wait at my register. then another cashier tried to help me go through the steps to fix the transaction which we both tried to do which failed and the other cashier couldn't believe the computer wouldn't finish the purchase.
after trying to help me fix the error the other cashier directed the customer to try and see if she could do a new transaction at a different register. which i looked and saw the customer got her gift cards and went on her way. after what happened i felt very nauseous and almost passed out (felt like an anxiety attack) but i caught myself and took some deep breaths to calm myself down after the ordeal. then one of the supervisors came up to me an hour later to tell me it's my 15 minute break which was a relief because i would be able to explain what happened to the supervisor. i explained the above to my supervisor and she said when i come in at 10am tomorrow for my shift i should look for my manager and discuss the situation with her or if i don't see my manager wait until 11am until she (my supervisor) comes in so we both can meet with my manager and tell her what happened tonight.
Overall a very bad night at work and i was shaking and very nervous and after i told my supervisor i'm not comfortable being a cashier anymore she completely understood with all the stress involved in working in the front end of the store. hopefully i can talk to my manager tomorrow and look for a new position in the store and continue to work at walmart and continue to help out customers who shop there daily.
The Customer says you put in 25 cents instead of 25 dollars then i start getting really nervous and start apologizing. i then try to enter in the prices for the other card and the customers says rudely "i don't need this card" and goes to get another one. when she comes back she says "Enter this one as $25" which i did with the help of another cashier and the total came out to $35 dollars which she then gives me $40 dollars. after pressing total an error on the screen came up saying "Supervisor required" which is because i tried to void out the other card which then locked up the touchscreen.
i keep apologizing to the customer and she says "i'll take my money back and here's the cards" this was after no supervisor that showed up after a 10 minute wait at my register. then another cashier tried to help me go through the steps to fix the transaction which we both tried to do which failed and the other cashier couldn't believe the computer wouldn't finish the purchase.
after trying to help me fix the error the other cashier directed the customer to try and see if she could do a new transaction at a different register. which i looked and saw the customer got her gift cards and went on her way. after what happened i felt very nauseous and almost passed out (felt like an anxiety attack) but i caught myself and took some deep breaths to calm myself down after the ordeal. then one of the supervisors came up to me an hour later to tell me it's my 15 minute break which was a relief because i would be able to explain what happened to the supervisor. i explained the above to my supervisor and she said when i come in at 10am tomorrow for my shift i should look for my manager and discuss the situation with her or if i don't see my manager wait until 11am until she (my supervisor) comes in so we both can meet with my manager and tell her what happened tonight.
Overall a very bad night at work and i was shaking and very nervous and after i told my supervisor i'm not comfortable being a cashier anymore she completely understood with all the stress involved in working in the front end of the store. hopefully i can talk to my manager tomorrow and look for a new position in the store and continue to work at walmart and continue to help out customers who shop there daily.
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Everything Else TWC / Re: General TWC Discussion
« on: May 31, 2013, 10:24:35 PM »
I do agree it's annoying what Chris is doing but complaining about it isn't going to change anything.
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Local Forecast / Re: May 2013 Playlist
« on: May 31, 2013, 10:20:08 PM »The playlist is all instrumentals since May 21st.
one of my friends did get a reply from TWC's Local On The 8's support today saying "Smooth Jazz is less likely to play going forward" and he also asked if New Age and Instrumentals will continue to air in the future and the reply was "Unknown at this point."
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OCMs & Personalities / Re: Mike Bettes in Tornado Accident
« on: May 31, 2013, 10:07:43 PM »
just got out of work and saw the OK Tornadoes crawl, Glad Mike and the Team are fine. Also i read that multiple vehicles were overturned too?
all i got to say is hopefully everyone is alert and accounted for from the El Reno Tornado.
all i got to say is hopefully everyone is alert and accounted for from the El Reno Tornado.
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General Discussion / Re: The Front Porch
« on: May 28, 2013, 08:54:33 AM »
Congrats Zach! and my thoughts and prayers are with you Jesse I'm sorry for your loss.
So far training at Walmart as a cashier isn't so bad, I've been doing it for more than a week since 5/16 (been employed since 5/7 but had to take CBL testing) hopefully soon i will be doing it on my own and be able to help out walmart customers
also i'm training in the old store before the new SuperCenter opens sometime in july on the northern side of Fall River (the old store is in South Fall River)
So far training at Walmart as a cashier isn't so bad, I've been doing it for more than a week since 5/16 (been employed since 5/7 but had to take CBL testing) hopefully soon i will be doing it on my own and be able to help out walmart customers
also i'm training in the old store before the new SuperCenter opens sometime in july on the northern side of Fall River (the old store is in South Fall River)
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Local Forecast / Re: General LF Discussion
« on: May 27, 2013, 06:41:45 PM »
does anyone know if the instrumentals are still airing on twc?
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Everything Else TWC / Re: General TWC Discussion
« on: May 21, 2013, 07:13:30 AM »
Dr. Greg Forbes reports Preliminary EF5 Damage from his Moore, OK Survey Report.
Dr. Greg Forbes Preliminary Survey Report |
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Severe Weather / Re: EF5 Tornado Tears Through Moore, OK
« on: May 20, 2013, 08:24:56 PM »There are reports that at least two dozen children were killed in the tornado along with the 10 other fatalities
That report just broke my heart even more, i can't imagine the mindset of all those residents right now.
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Severe Weather / Re: Severe Weather Season 2013
« on: May 20, 2013, 06:48:41 PM »
Posted by TWC's own Stu Ostro on Facebook
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Everything Else TWC / Re: General TWC Discussion
« on: May 20, 2013, 06:43:50 PM »
Very eerie that i uploaded this video earlier this morning and then the tornado strikes Moore, OK
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Severe Weather / Re: Severe Weather Season 2013
« on: May 20, 2013, 05:43:23 PM »Sad stuff out of Moore, Ok. Possible EF5 tornado. Some images show complete obliteration of homes, schools, everything.
That was my preliminary guess too Craig, my thoughts and prayers go out to everyone in Oklahoma on this tragic day.
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Everything Else TWC / Re: General TWC Discussion
« on: May 19, 2013, 06:47:59 AM »
Hopefully TWC can redeem themselves today to be considered "The Severe Weather Authority" again. Saturday was a poor example of that slogan.