It's been about a year since Mr. Norcross has been at TWC and I can honestly say that after a year of getting used to him, I don't like him. I tend to overanaylze things, but it seemed like he was annoyed about having to come into work to talk about Irene yesterday. On the other hand, I do like Dr. Rick Knabb, he and Carl work well together and provided some important information on the storm that usually gets brushed over.