General IS2 Discussion

[Eric]

So, your Intellistar 2 thinks it's an old 4000, right?

[gt1racerlHDl]

So, your Intellistar 2 thinks it's an old 4000, right?

I find it quite funny, it's even happening during programming.

IntelliStar II Extended problems

[gt1racerlHDl]

9:01am EDT this morning has to be the weirdest i've seen.

[Zach]

Alex, if that's been happening for a few days now, you may want to post a thread in tech support to resolve it.

[gt1racerlHDl]

Alex, if that's been happening for a few days now, you may want to post a thread in tech support to resolve it.

Thanks Zach! it's currently being resolved the Team is replacing a failing Video Card and it's currently offline while the process is taking place. i'll keep posting updates via Facebook throughout and when it comes back online.

[gt1racerlHDl]

A brand new IS2 was installed in the New Bedford Area yesterday replacing the defective unit. Sad thing is the problems continue even after Xfinity was shipped the new unit.

[luesjo12]

A new Product has been added to our McAllen IS2's Sidebar. It's a tropical summary product that shows any active storms in the Atlantic. I included a photo.
Here's the Video:

Tropical Summary On IS2 sidebar.

[TWCJim]

Vancouver, Washington (Comcast/Xfinity)

TWC IntelliSTAR 2- Vancouver, WA- Sep. 15, 2014- 6:17PM PDT

[toxictwister00]

Here's a video clip of the IntelliStar2 that serves Atlanta, GA. There's a minor narration issues, Jim Cantore doesn't narrate everything for "Tonight" on the text local forecast.

My guess is that we got the IntelliStar2 between Sunday night and Today because I know we still had the HD National Forecast up until this weekend. This morning is the first time I've looked at the HD feed of The Weather Channel since this weekend. Had I not of turned on there today, who knows how long it would have been before I found out we had it. (NOTE: Video may be still processing.)

Atlanta, GA IntelliStar2 - October 30, 2014 11:08a

EDIT: I noticed there's been no Local on the 8s intro, is it like that for all IS2s or is that some type of error?

[toxictwister00]

I have a question for those of you who have the IS2. Looking at the video I posted above, isn't the IS2 cuing in too early and cuing out too late? Just curious if the timing is normal or not.

Here's another error I noticed this evening when I came back home...

[Charismatic Applesauce]

Yeah, the timing is way off. As you said it skipped the intro. It also skipped the greeting screen at the beginning, and the hashtag screen at the end. All the graphics should slide out at the same time at the end of the forecast (except the background), but the 7-day box lingered, so it probably ran out of time for the hashtag screen.

[toxictwister00]

Yeah, the timing is way off. As you said it skipped the intro. It also skipped the greeting screen at the beginning, and the hashtag screen at the end. All the graphics should slide out at the same time at the end of the forecast (except the background), but the 7-day box lingered, so it probably ran out of time for the hashtag screen.

Yeah I thought so. I guess they're still working out all the kinks since it's a newly installed unit. With the narration issue (as it was in the video I posted) It's an off/on thing. Sometimes Jim Cantore's narration cuts off on the second screen of the text forecast and other times it plays on all three screens with no problems.

As a side note about Jim Cantore, although I've heard Jim Cantore's voice narrating numerous times in IS2 video clips, now that I actually get to hear him right from my own HDTV it's kinda weird. He reads everything so calm, cool, and laid back like it's nothing quite the contrast to the Allan Jackson narrations which to me sound more blunt, straightforward and tends to emphasize on certain phrases that are read.

[toxictwister00]

I would say 100% of the issues have been fixed, but now there's a new problem. The text on the right side of the text forecast is missing for Tomorrow and Tomorrow Night, but the weather icon and forecasted temperature is present on the left. Because of the missing text, those portions of the forecast is narration-less. Hey, at least the text "Tomorrow Night" has been correctly condensed so there's that.





Local on the 8s Intro and Welcome Screen is present (which resolved the cuing too early error)


The Space for icons used for holidays/events is present. In this case it's a clock icon for Daylight Savings Time. Yesterday for Halloween, the pumpkin icon was missing.


"For more information, stay on TWC" is present (which resolved the cuing too late error)

[boyercam]

Interesting. After watching some YT videos from 11/1/14 I can confirm it is occurring on the West Palm Beach unit too

[gt1racerlHDl]

Caught the error on the New Bedford IS2

IntelliStar II: 36hr forecast error