Did you completley miss my post, which happens to be RIGHT ABOVE YOURS? 
I hear your frustration. We need one of those smileys that shows the angry head banging against the brick wall.
Ooops, found it! 
The only way a person could find out there not seeing the above post, is if the person blocked/ignored the above poster. I don't see a reason why Logica would ignore anyone's posts though.

Anyways does Avast crash/take a long time to install updates? I had to stay up until 2 am to install first time for Norton Systemworks.