When I had AOL, I called to cancel, and they lowered my monthly bill from $25 to $13.99 a month LOL. Then when I upgraded to AOL Highspeed, I remembered how I got lucky the last time, so I called to cancel and the lowered my price again! Then I actually got smart and dumped AOL together for Verizon DSL - and then I got even smarter and upgraded to Verizon FiOS.
The folks at AOL must be clueless.