Online its even harder to find it. I don't think its just America either. I have a friend who lives in Italy who wears her country is the worst. Haha! Its all a matter of viewpoint I suppose.
Oh, the abuse of the anonymity of the internet is terrible. Deaths have resulted. But what can people do about it, really? When left to police themselves, people just turn to the lowest common denominator as quickly as possible. It's terribly sad. This is the 21st century, and you'd think humanity would have evolved to be better than this by now. Guess not. When it comes down to it, humanity as a whole is still really just a bunch of apes who use their increased brainpower for evil rather than for good.
As far as my travels have taken me, the vast majority has been throughout northeastern Europe, and, let me tell you, the worst customers I saw there are equivalent to what I'd call "somewhat nicer than average" customers in America. There are places where people still know their manners, and that's what really gets me mad when I think about what I have to deal with on a daily basis. It's not that it's impossible to be nice. It's that people specifically make the choice to be nasty rather than pleasant, and that makes me so mad I can barely communicate it.