Let me rant about HP for a minute...
I have always had a STRONG hate for HP. Every person I knew throughout my life that had an HP had tons of problems with it from my Omnibook 6000 literally falling apart right in-front of me. My friends HP's motherboard and power supply dying and so on...
As of right now, being the sole IT person for a medium size company I have experienced first hand the support given by a multitude of computer companies. We have mostly Dells but we have three identical HP/Compaq NX9420 business grade notebooks that were bought by our former IT Manager. Well about a year ago we installed a $30,000 Cisco wireless network throughout our two buildings (yea 30 grand!) Well since day one none of the HPs have been able to connect to it however we have three Dell Latitudes, my MacBook Pro, my iPhone, two Acer notebooks, one Dell Optiplex, and nine Symbol MC9090 PocketPC handhelds that all can connect to our wireless without issue. So clearly something is wrong with the HPs, right? So I took one of them, upgraded the drivers, upgraded the BIOS, re-installed Windows, then contacted HP and changed the wireless card, then sent it in for the motherboard to be replaced and it STILL will NOT connect! I have called support numerous times and I have to explain the whole situation to them again (I guess they are just too lazy to read the case notes) and every time I end up with the same result "Someone from executive support will call you within 24 hours" well guess what, they don't! So I went to the Consumerist, got the Executive Customer Service number and got a hold of someone there who put me in contact with an Executive Technician, I explained my situation to him, he said that he would discuss it with the Engineers and call me back in a half an hour, that was 19 hours ago!
I am at my wits end with HP, I have ALWAYS told people to steer clear of HPs and I personally have never bought an HP after my Omnibook and NEVER WILL.