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Author Topic: Computer Help - No Internet?  (Read 2190 times)

Offline curtjr4

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Computer Help - No Internet?
« on: February 13, 2009, 11:53:15 PM »
Hey everyone...

My moms computer got all screwed up. I reinstalled Windows XP Home Edition over the bad copy. Now that XP is reinstalled, I got an issue with the internet. The internet wont connect what so ever. I tried reinstalling the drivers, with no luck. I also tried repairing the connection, with no luck one again. On the connection repairing console, it gives me an error that says "Cann't renew IP". I also found out that there is no Residential Gateway IP. Should I reinstall Windows XP all together?

Can anyone try to help?

P.S. Windows XP came on the machine when it was bought.
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Offline jtmal0723

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Re: Computer Help - No Internet?
« Reply #1 on: February 14, 2009, 12:00:40 AM »
Quote from: curtjr4 on February 13, 2009, 11:53:15 PM
Hey everyone...

My moms computer got all screwed up. I reinstalled Windows XP Home Edition over the bad copy. Now that XP is reinstalled, I got an issue with the internet. The internet wont connect what so ever. I tried reinstalling the drivers, with no luck. I also tried repairing the connection, with no luck one again. On the connection repairing console, it gives me an error that says "Cann't renew IP". I also found out that there is no Residential Gateway IP. Should I reinstall Windows XP all together?

Can anyone try to help?

P.S. Windows XP came on the machine when it was bought.
Did you remember to wipe the old install before installing the new one (aka quick format the drive the old install was on)? If not, that may be your problem. Another thing to look at is it's possible the TCP/IP service isn't running. Open services.msc and look for the service and make sure it's running. Another option is that the router may not be giving your computer an IP address, so try monkeying with that (reboot it, etc). I'm not a networking guy, so that's basically all I know off the top of my head as my best friend (who's in IT) went to bed about a half hour ago, I can't ask for advice.
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Offline Squizz

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Re: Computer Help - No Internet?
« Reply #2 on: February 14, 2009, 12:07:01 AM »
1. You definitely know something's wrong with your computer when it doesn't know how to spell the word "can't"
2. Is it a wireless network?
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Offline lfmusiclover

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Re: Computer Help - No Internet?
« Reply #3 on: February 14, 2009, 12:13:39 AM »
Part of the Windows installation process is formatting the hard drive, so I seriously doubt its got any connection to the prior installation of Windows. Right click the My Computer icon (either on your desktop or in your start menu, depending on where you put it) and click Properties. Click the Hardware Tab, then click the Device Manager button. Verify that all hardware is installed properly (i.e. no yellow exclamation or question marks). If all is well, open a browser and attempt to access your router or modem. To do this, you typically type something like 192.168.2.1 into your address bar. It varies, so you'll have to read the manual for your hardware. If you can access the router, cross that off as the problem. If your ISP requires any software to be installed, verify that it is.
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Offline jtmal0723

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Re: Computer Help - No Internet?
« Reply #4 on: February 14, 2009, 01:03:45 AM »
Quote from: lfmusiclover on February 14, 2009, 12:13:39 AM
Part of the Windows installation process is formatting the hard drive, so I seriously doubt its got any connection to the prior installation of Windows. Right click the My Computer icon (either on your desktop or in your start menu, depending on where you put it) and click Properties. Click the Hardware Tab, then click the Device Manager button. Verify that all hardware is installed properly (i.e. no yellow exclamation or question marks). If all is well, open a browser and attempt to access your router or modem. To do this, you typically type something like 192.168.2.1 into your address bar. It varies, so you'll have to read the manual for your hardware. If you can access the router, cross that off as the problem. If your ISP requires any software to be installed, verify that it is.
Slight addition to Gary's advice: Your router is typically one of the following: 192.168.0.1, 192.168.1.1, 192.168.100.1, 10.0.1.1...
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Offline curtjr4

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Re: Computer Help - No Internet?
« Reply #5 on: February 14, 2009, 01:10:42 AM »
Still have problems after trying all of those suggestions. The internet was working before I reinstalled XP. It is running Wireless AND Wierd PCI. If this wont get fixed in one day, I will be bringing it to best buy.
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Offline hen7713

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Re: Computer Help - No Internet?
« Reply #6 on: February 14, 2009, 04:34:29 AM »
Have you reinstalled the Drivers for the Network card, and the Wireless network card?
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Offline lfmusiclover

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Re: Computer Help - No Internet?
« Reply #7 on: February 14, 2009, 10:28:12 AM »
Quote from: jtmal0723 on February 14, 2009, 01:03:45 AM
Quote from: lfmusiclover on February 14, 2009, 12:13:39 AM
Part of the Windows installation process is formatting the hard drive, so I seriously doubt its got any connection to the prior installation of Windows. Right click the My Computer icon (either on your desktop or in your start menu, depending on where you put it) and click Properties. Click the Hardware Tab, then click the Device Manager button. Verify that all hardware is installed properly (i.e. no yellow exclamation or question marks). If all is well, open a browser and attempt to access your router or modem. To do this, you typically type something like 192.168.2.1 into your address bar. It varies, so you'll have to read the manual for your hardware. If you can access the router, cross that off as the problem. If your ISP requires any software to be installed, verify that it is.
Slight addition to Gary's advice: Your router is typically one of the following: 192.168.0.1, 192.168.1.1, 192.168.100.1, 10.0.1.1...

I think better advice is to read the owners manual rather than have us count off every possible IP.  :thumbsup:
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Offline curtjr4

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Re: Computer Help - No Internet?
« Reply #8 on: February 15, 2009, 03:48:54 PM »
The problem was resolved. Windows XP came without the drivers needed (no WLAN or LAN, Video, Trackpad ,etc.) so it was a pain. I thought about getting the drivers from emachines website. I am so stupid :yes: But yeah, I got it all working. Thanks for your help everyone.
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Offline lfmusiclover

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Re: Computer Help - No Internet?
« Reply #9 on: February 15, 2009, 03:57:09 PM »
So you obviously DIDN'T try all of my suggestions then.  :unsure:
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Offline curtjr4

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Re: Computer Help - No Internet?
« Reply #10 on: February 15, 2009, 04:00:30 PM »
I did. I got no results...
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