Help - I purchased Trammel Stark's music and got NOTHING.

[NicoleWasHere]

I went on Trammel Stark's Myspace page to purchase some extra tracks, because I had $4 in my bank account, so I had enough money to actually buy them.  I picked out four tracks, bought them, and when I clicked to download them... Nothing.  No notifications, no pop ups, NO MUSIC, nothing.

I just wasted four freaking dollars on nothing.  I checked the Snocap website, where Trammel hosts his music, and the ONLY way to contact them was through snail mail.  No phone or email.  There isn't even a help section, incase crap like this happens.

I am f ing livid.  I seriously want to smash something with a ballbat, I'm so angry.  I literally wasted what was left of my money on nothing, thinking I was going to get some music.  Boy, was I wrong.

Is there anything that can be done about this?

[tpirfan28]

I'd send Trammell a message letting him know what happened.

[NicoleWasHere]

I'd send Trammell a message letting him know what happened.

Sent.

If I'm not gonna get any music, I'd appreciate getting my freaking money back.  Ugh.

[twcclassics]

IIRC, Snocap requires a separate program to download the music. And the program works in the system tray. Did you download the program and run it? I'm surprised their website doesn't have any contact info (very unprofessional). In fact, it doesn't seem to acknowledge the fans at all.

[lfmusiclover]

I've downloaded from Snocap before and didn't need any seperate program. Let's stick to facts Matt. Nothing personal, we just needn't complicate matters further.  :sunglasses:

Go to the Snocap website and check your account. It should list the songs you've downloaded in your account. If not, then something went wrong during the process.

[NicoleWasHere]

It says I downloaded the songs and paid for them.  And yet, said songs are still not on my computer.  I had no problems buying and getting the music, before, because it downloaded correctly, the last time.

[lfmusiclover]

It says I downloaded the songs and paid for them.  And yet, said songs are still not on my computer.  I had no problems buying and getting the music, before, because it downloaded correctly, the last time.

You should be able to download the tracks by clicking on them in your account.

[NicoleWasHere]

It says I downloaded the songs and paid for them.  And yet, said songs are still not on my computer.  I had no problems buying and getting the music, before, because it downloaded correctly, the last time.

You should be able to download the tracks by clicking on them in your account.

OMG, that so worked!  T___T  That's so weird, because I didn't have to do that, before.  I think.

Thank you so much!  x)

[lfmusiclover]

It says I downloaded the songs and paid for them.  And yet, said songs are still not on my computer.  I had no problems buying and getting the music, before, because it downloaded correctly, the last time.

You should be able to download the tracks by clicking on them in your account.

OMG, that so worked!  T___T  That's so weird, because I didn't have to do that, before.  I think.

Thank you so much!  x)

Your welcome.  :sunglasses:

[twcclassics]

I've downloaded from Snocap before and didn't need any seperate program. Let's stick to facts Matt. Nothing personal, we just needn't complicate matters further.  :sunglasses:

Excuse me!? I KNOW I had to download a program in order to download the songs. In fact, the program is still on my laptop. If you didn't have to download a program, great. But don't call me a liar just because you had a different experience!

At any rate, I'm glad you finally figured things out Nicole.

[lfmusiclover]

I've downloaded from Snocap before and didn't need any seperate program. Let's stick to facts Matt. Nothing personal, we just needn't complicate matters further.  :sunglasses:

Excuse me!? I KNOW I had to download a program in order to download the songs. In fact, the program is still on my laptop. If you didn't have to download a program, great. But don't call me a liar just because you had a different experience!

At any rate, I'm glad you finally figured things out Nicole.

You'd better make sure what that program's for, because I've downloaded over a dozen songs through Snocap with need for a program to do so. As you can see, Nicole figured out how to download her songs in just a few seconds with my help. So obviously I know a little bit of what I'm talking about.

[twcclassics]

You'd better make sure what that program's for, because I've downloaded over a dozen songs through Snocap with need for a program to do so. As you can see, Nicole figured out how to download her songs in just a few seconds with my help. So obviously I know a little bit of what I'm talking about.

I know what the program is for. I used it to download two songs a while back. I never said you were wrong. Matter of fact, I didn't say ANYTHING about your post. I was just explaining my experience thinking it might help. I didn't realize that your experience was the only one that counted. I'll be sure to remember that the next time I think about trying to help someone here.

[lfmusiclover]

You'd better make sure what that program's for, because I've downloaded over a dozen songs through Snocap with need for a program to do so. As you can see, Nicole figured out how to download her songs in just a few seconds with my help. So obviously I know a little bit of what I'm talking about.

I know what the program is for. I used it to download two songs a while back. I never said you were wrong. Matter of fact, I didn't say ANYTHING about your post. I was just explaining my experience thinking it might help. I didn't realize that your experience was the only one that counted. I'll be sure to remember that the next time I think about trying to help someone here.

LOL, I didn't say mine was the only one that counted. 

If you want to get nasty about things though, I can tell you that your no different then anyone else here in that you can participate or not all you want I don't care. I'm tired of dealing with threats to not help, post, participate, whatever. Your free to do as you please, and its none of my concern.

[twcclassics]

I've attached a screenshot of the program I had to use. As you can clearly see, I am not a liar.

[lfmusiclover]

I never said you were a liar, or denied that you use this program.