TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: Trevor on July 29, 2011, 11:21:02 AM

Title: WeatherScan
Post by: Trevor on July 29, 2011, 11:21:02 AM

Hey there STAR Team,

I don't really watch WeatherScan that often, but upon tuning in today, I noticed something.

This is the lineup:
Memphis>Golf>Memphis>Travel>Airport>Memphis>Health>Garden>Golf>Radar>Travel

I noticed that on most Weatherscan Units that there are multiple cities, while ours just repeats Memphis over and over. Was this requested by our headend, or could it be changed? If it can be changed, can Germantown, West Memphis, and Southaven be added? This way it will match up with our LDL.

I also noticed that there are 2 airports, Memphis International and McKellar Sipes Regional Airport, in the Airport segment, but only Memphis International is featured on the Airport "Now" scroll at the bottom of the screen. Is it possible to add McKellar Sipes Regional Airport to that scroll?

Also, sorry for all of the recent request that I have been posting. :itsok:

Thanks in advance STAR Team. I realize if this request can not be fulfilled. :happy:

WeatherScan ID: 27526
Provider: XFINITY
City: Memphis

Title: Re: WeatherScan
Post by: Mike M on July 30, 2011, 02:59:24 PM

The multiple city segments have to be requested by your cable headend.

Title: Re: WeatherScan
Post by: TWC STAR Team on August 01, 2011, 08:42:37 AM

Mike is correct, H/E has to request such changes. Of note, when extra cities are added, other packages have to be dropped to make room.

Your request for the scroll in the Perimeter Airport Scroll of adding McKellar Sipes Regional Airport has been done.

Title: Re: WeatherScan
Post by: Trevor on August 01, 2011, 11:54:44 AM

Completely understandable. Thanks STAR Team!