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Author Topic: Sunny when not/IS2  (Read 3239 times)

Offline KevOwensby

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Sunny when not/IS2
« on: January 14, 2011, 03:39:17 PM »
Across all platforms for Topeka; IS, IS2, Weatherscan, iPhone, etc it has been saying it's sunny when it's cloudy all day long. Not a peek of sun all day and it says "Sunny". It might switch to something else like "Partly Cloudy" or "Cloudy" for a half hour or so but then goes back to Sunny or Clear. It's been doing this for many months now. The temperature seems to be accurate, just not the sky conditions.
For instance, right now at 2:40PM Central it says, "31, Sunny"... it has been cloudy all across NE Kansas all day long and there is even a mix of precip on radar that has been moving through this afternoon.

Another problem that has been happening on the IS2 is sometimes when there is Snow or Snow Showers the "flipbook" as I've seen people calling it lately is not functioning right for the extended forecast. It only shows about two frames of the flipbook making it jump from one area to another. For instance the snowflakes will be in one spot, then jump to another, then jump back and forth between only two frames. It's not doing it all the time, but when it does it's doing it for hours, usually until the forecast flips to the next time frame. I'll get a video if needed next time I see it doing it. It was doing it all day today for Monday's forecast of Snow Showers, but just stopped doing it about 2PM central.
« Last Edit: January 14, 2011, 03:41:19 PM by KevOwensby »

Offline TWC STAR Team

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Re: Sunny when not/IS2
« Reply #1 on: January 18, 2011, 10:44:36 AM »
The flipbook issue on Day 4 on the 7Day Forecast is reported and should be fixed soon.

If you can report the Cloudy issue again the next time you see it, then I will check the data sources to figure that one out, it sounds like a real problem.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #2 on: January 28, 2011, 10:27:24 PM »
Flipbook issue is fixed, at least it's animating correctly for the "Snow/Wind" forecast on day 4 currently.
Haven't been able to catch the Cloudy, Sunny issue again yet.

Another issue that popped up when this was fixed the other day is on the bottom bar during regular programming for "Tomorrow Night" we're getting 6 cities for a forecast, but no other time period. We're getting Manhattan, Lawrence, & Kansas City for Now, Today, Tonight, & Tomorrow but when Tomorrow Night shows up it shows Manhattan, Lawrence, Kansas City, Carbondale, Silver Lake, & Holton. Is it a glitch that those additional 3 towns aren't showing up on the other forecast periods or that they're showing up at all?

Also realized Carbondale, Silver Lake, & Holton forecast on LDL for Tomorrow Night is not accurate. They've only shown Cloudy & 22 degrees whenever they show up.
« Last Edit: January 30, 2011, 07:21:38 PM by KevOwensby »

Offline TWC STAR Team

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Re: Sunny when not/IS2
« Reply #3 on: January 31, 2011, 01:13:31 PM »
The Tomorrow Night issue with six cities has been fixed.  Only three should show.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #4 on: February 07, 2011, 07:56:00 PM »
Thanks, only three show. Now we're getting a LOT of "DATA NOT AVAILABLE" on the 3 days left. Usually hapens on forecasts, rarely on current conditions. Only shows it on the LDL but not the LOT8's. It can last from an hour or two up to hours. They show in both blue and orange, though normally blue. Not sure what the difference means. Happens at least every night on one of the cities during one of the time periods since you said you fixed the last problem. Thanks.

Offline TWC STAR Team

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Re: Sunny when not/IS2
« Reply #5 on: February 08, 2011, 09:56:18 AM »
Sounds like there still is an issue.  I need to know exactly what time it happens and which city has no data and if it is for Tonight/Tomorrow/TomorrowNight?  Thanks.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #6 on: February 08, 2011, 06:27:45 PM »
So far...
Topeka, Next 36 Hours: Tonight, orange no data at 5:27PM Tuesday.

Topeka, Next 36 Hours: Tonight, orange no data at 8:30PM Tuesday.
« Last Edit: February 08, 2011, 09:54:07 PM by KevOwensby »

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Re: Sunny when not/IS2
« Reply #7 on: February 09, 2011, 10:38:26 AM »
Thank you.  I've replicated the issue here and put in for a fix.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #8 on: February 09, 2011, 06:22:23 PM »
Thanks. Want to add today at 5:21PM for Tonight: Kansas City, blue no data.

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Re: Sunny when not/IS2
« Reply #9 on: February 10, 2011, 03:07:52 PM »
The fix was sent out this afternoon.  This should fix the no data issue.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #10 on: February 16, 2011, 07:08:32 PM »
Confirmed it. Haven't gotten a no data screen yet since the fix. Thanks.

Offline KevOwensby

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Re: Sunny when not/IS2
« Reply #11 on: February 20, 2011, 10:31:01 PM »
I've been checking the NWS current conditions when it's cloudy but TWC is saying sunny or clear. The NWS is showing the same thing at the same time. Don't know what's going on with that exactly but it's not a TWC issue. Thank you for checking the other problems out and getting them fixed. I'll chat with the NWS and see if I can try and understand why they're reporting clear or fair skies when it's cloudy. Thank you.