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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: beanboy89 on August 27, 2010, 07:22:42 AM

Title: National Backup Feed stuck old forecast
Post by: beanboy89 on August 27, 2010, 07:22:42 AM

Hello STAR Team,

The "emergency feed" national DBS forecast (the one that appears when there is some kind of broadcast, production, or music error) is currently showing old forecast and radar data from this past Tuesday. Not sure if you can do anything directly to remedy the problem; if not, please forward this message to the proper department.

Thanks!

Title: Re: National Backup Feed stuck old forecast
Post by: Zach on August 27, 2010, 04:12:03 PM

Was it this exact forecast?

Trammell Starks Error - 8/7/2010 (http://www.youtube.com/watch?v=WCSdRG57Zso#ws)

The video is three weeks old but it was on a Saturday i recorded and the forecast was stuck on a Tuesday

Title: Re: National Backup Feed stuck old forecast
Post by: Trevor on August 27, 2010, 05:38:11 PM

I can back this up, as I saw a Trammell Starks Error this morning at 7:17 AM ET on the HD Feed. It was showing the radar and forecast products from Tuesday.

Here is a video:
TWC - Emergency Feed Glitch - August 27, 2010 - 6:28 AM (http://www.youtube.com/watch?v=jEUqEJ363Uc#)


EDIT: @Zach: I am not 100% sure, because your video didn't really capture any of the parts that I captured. I did, however, pause my video on the NE Regional Forecast, and your video on the 3 Day Forecast, where they were both showing Cincinnati, and both are reporting 83°/T-Storms. So at this point, my guess is that it is the same forecast.