TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: BDRyanWX on January 22, 2011, 05:02:33 PM

Title: More #26822 issues
Post by: BDRyanWX on January 22, 2011, 05:02:33 PM
There's two issues regarding #26822 that I'd like to report.

1. I just noticed my channel/STAR ID screen is showing the incorrect channel. TWC is channel 119 for me, but the screen shows channel 99, which isn't even a valid channel on my service.
2. Unit #26822 is also cuing late...very late in fact. It's so bad now that the extended forecast screen shows at almost the same time the music ends and the live feed begins, nearly 9 to 10 seconds late.


STAR ID: 26822
Headend: Verizon FiOS (Dallas/Ft. Worth)
Channel: 119

EDIT: Cuing perfectly again, thanks! Just need to see if we can't get that channel/STAR ID screen to reflect the correct channel.

EDIT 2: Channel ID is correct now, confirmed that as of 2:58 PM CST today. Thanks again!