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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: jtmal0723 on May 18, 2010, 10:31:11 AM

Title: IntelliStar down over 24 hours (21873)
Post by: jtmal0723 on May 18, 2010, 10:31:11 AM

Good morning, STAR team. My STAR went down yesterday morning around 9-10ish am. I figured it would be temporary, but the STAR is still down. I am currently only getting the satellite forecast and such. Could you please look in to this issue for me? Thank you in advance! :-)

STAR ID: 21873 - Comcast of Garden State

Title: Re: IntelliStar down over 24 hours (21873)
Post by: jtmal0723 on May 20, 2010, 06:55:44 AM

Good Morning, STAR Team. I just wanted to give you guys an update, that the STAR is still down or non-existent. I hope you guys can look in to this soon. Thanks again :-)

Title: Re: IntelliStar down over 24 hours (21873)
Post by: Zach on May 20, 2010, 03:51:39 PM

This is quite odd. Both Josh and twcmatthew from YT had their STARs down this past week, and the audio was only coming out on the right-side channel. Is that the case for you too?

Title: Re: IntelliStar down over 24 hours (21873)
Post by: jtmal0723 on May 20, 2010, 07:19:27 PM

Quote from: Zach on May 20, 2010, 03:51:39 PM

This is quite odd. Both Josh and twcmatthew from YT had their STARs down this past week, and the audio was only coming out on the right-side channel. Is that the case for you too?

I don't know about the right side channel, but the star was down since Sunday. It has since returned when I woke up. Thank you STAR team!! :-)

Title: Re: IntelliStar down over 24 hours (21873)
Post by: Evan2015 on June 10, 2010, 01:31:54 PM

Your STAR was not the only one Jesse, mine has been (23273) since yesterday morning during a thunderstorm.