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Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: TWCJim on May 04, 2012, 09:35:14 AM

Title: IntelliSTAR #23550 glitching
Post by: TWCJim on May 04, 2012, 09:35:14 AM

Hi STAR team

The IntelliSTAR in Astoria, Oregon appears to be glitching. On the :28 and :58 flavors, the air quality forecast product skips directly to the tides product (in other words the marine forecast product isn't showing at all and is being skipped) and towards the end of the LF, both the blue LDL and the sponsorship bug are running the satellite LF for the remainer of the STAR's normal run over the satellite LF, which is generally the last few seconds of the LF. Other flavors of the STAR appear to be working properly.

The cable provider is Charter and the ID number is 23550.

Can this error be looked into?

Thanks,
Jim

EDIT: I was finally able to post the video of the glitch, shown below:

TWC IntelliSTAR- Astoria, OR- May 3, 2012- 7:57PM PDT (http://www.youtube.com/watch?v=XJJml-9kRT0#)

Title: Re: IntelliSTAR #23550 glitching
Post by: TWCJim on May 30, 2012, 07:38:02 PM

This STAR continues to be glitching as of now (May 30, 2012) as the marine forecast product continues to be skipped and the bug/LDL are running over the satellite LF near the end of the LF segment (like in the video I posted above.)

Title: Re: IntelliSTAR #23550 glitching
Post by: TWC STAR Team on June 04, 2012, 02:53:57 PM

Made a couple updates and rebooted it today.  See if it is more stable.

Title: Re: IntelliSTAR #23550 glitching
Post by: TWCJim on June 17, 2012, 10:47:38 PM

The marine forecast product for this STAR is working again (apologies for the delay in response as I was moving to a new place near Astoria.) Thanks as always STAR team  :biggrin: