TWC Today Forums

Present - The Weather Channel 2000 => WeatherSTAR Tech Support => Topic started by: Adrian on November 29, 2011, 09:47:17 AM

Title: #21945 no audio
Post by: Adrian on November 29, 2011, 09:47:17 AM

Intellistar ID #21945 has no audio on the TWC National Feed. Only the LF has audio.

Title: Re: #21945 no audio
Post by: Zach on November 29, 2011, 03:45:49 PM

Sounds like your headend has only the left audio feed of TWC being processed yet is modulating the right-audio channel from the STAR unit. I would call Comcast about this issue. Also, your IS may be fed off the same system that IS #21939 (Richmond/Berkeley) is fed off of as they have this audio issue, too.

Title: Re: #21945 no audio
Post by: Adrian on November 30, 2011, 06:30:52 PM

audio is now working now. thanks.