July 22, 2019, 06:57:16 PM

Author Topic: STAR Support Requests  (Read 1797 times)

Offline TWCToday

  • Administrator
  • Ultimate Member
  • *
  • Posts: 6151
  • Gender: Male
    • View Profile
    • Norfolk Weather Station
  • Cable Provider: COX
  • HD Channel #: 724
  • HD WxStar ID #: 029745
  • SD Channel #: 24
  • SD WxStar ID #: 22568
  • WxStar Version: IntelliStar
STAR Support Requests
« on: August 16, 2011, 01:46:22 PM »
The main purpose of the STAR Support Forum is to report errors with the local forecast. I have noticed the requests for changes has increased recently. Please be concise with your request and attempt to keep any requested changes in the first post. It is not acceptable to keep tacking on change upon change after your initial request has been made. Please remember that having the STAR team participate on this forum is a privilege and as such we should be mindful of our requests. Failure to abide by the rules of the STAR Support Forum will result in immediate suspension.

Thank you.

Offline TWCToday

  • Administrator
  • Ultimate Member
  • *
  • Posts: 6151
  • Gender: Male
    • View Profile
    • Norfolk Weather Station
  • Cable Provider: COX
  • HD Channel #: 724
  • HD WxStar ID #: 029745
  • SD Channel #: 24
  • SD WxStar ID #: 22568
  • WxStar Version: IntelliStar
Re: STAR Support Requests
« Reply #1 on: August 17, 2011, 02:32:42 AM »
UPDATE: If you wish to request a change to your STAR unit an admin must approve your request before posting. There are no restriction for reporting legitimate problems and errors.