38
« on: August 16, 2011, 08:56:53 AM »
As much as we appreciate your feedback and make any corrections to possibly any errors there are in the field (and yes, we do appreciate your feedback especially for incorrect information we are displaying), our team strives to bring data for the area served (in your case Boonsboro and Smithsburg) and not what individuals see as important to their needs. Thus, most of your requests are null because they fall out of the area served. Frederick and Martinsburg are already on the Metro Maps. That being said, your Knoxville point is well taken. Since "Knoxville" is unicorporated, it will be replaced with Harpers Ferry. Additionally, I took out a town or two to allow for easier viewing of precipitation echoes.
Below is your request from 6/15/2011 and my response then.
See previous request from 6/15/2011:
Request (Read 285 times)
vorticity
Newbie
Posts: 6
SD Channel #: 27
SD WxStar ID #: 31467
WxStar Version: IntelliStar
#23238 Request
« on: June 15, 2011, 04:24:32 AM »Quote STAR Team,
I have a few requests for STAR ID 23238. Would it be possible to change a few cities on the 8 city obs page making it:
Antietam (if that doesn’t work then Clear Spring or Brunswick)
Boonsboro
Chambersburg
Frederick
Hancock
Martinsburg
Taneytown
Williamsport
I know the STAR doesn’t serve a few of these, but many are very close and report the same obs and one of them on there now isn’t even a town (Sandy Hook)
Thank you for your time and reading my suggestions.
« Last Edit: Today at 04:34:26 AM by vorticity » Report to moderator Logged
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TWC STAR Team
TWC Employee
Sr. Member
Posts: 499
Technical Support
Re: #23238 Request
« Reply #1 on: June 15, 2011, 09:19:42 AM »Quote Modify Remove
I looked at the area served data we have and made some adjustments. Thanks.
Report to moderator 65.202.103.27
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. We have determined that the time period is incorrect on the Tab (if Local Forecast locations on the ticker say Sunday, the 2nd set, which tend to be a little farther from the h/e say Saturday, however, the forecast is for the correct time period-Sunday). A ticket has been written for a fix. Be patient, in time this will be resolved. Thanks!