TWC Today Forums

WeatherScan Local Emulator Project => Help and Support => Topic started by: Robert on November 30, 2008, 02:25:14 PM

Title: Key Issue
Post by: Robert on November 30, 2008, 02:25:14 PM
After not using the emulator for a few days, I open it up as Administrator, and it says I need a key. I used my official key, but it rejected it and said, the name and key you have entered is invalid. So I just used the trial keys, which worked. After the trial key expired, I tried to use my official key again. So I went to set affiliate, put my log in name that is used to log in to the configuration site to see if that will fix it. I press OK and exit. I try to put my key in again, and it still rejects it. I checked my firewall settings, security settings, my hardware fingerprint, everything, and it all seems fine. I can't figure out why the program is rejecting my key. :hmm:
Title: Re: Key Issue
Post by: cc17926 on December 01, 2008, 01:57:54 AM
After not using the emulator for a few days, I open it up as Administrator, and it says I need a key. I used my official key, but it rejected it and said, the name and key you have entered is invalid. So I just used the trial keys, which worked. After the trial key expired, I tried to use my official key again. So I went to set affiliate, put my log in name that is used to log in to the configuration site to see if that will fix it. I press OK and exit. I try to put my key in again, and it still rejects it. I checked my firewall settings, security settings, my hardware fingerprint, everything, and it all seems fine. I can't figure out why the program is rejecting my key. :hmm:

what is your current hardware key, lets try to make another key for this..
Title: Re: Key Issue
Post by: Robert on December 01, 2008, 05:43:49 PM
Hey Brian,
Here's my hardware fingerprint: BC00-E212

Thank you for your help. :)
Title: Re: Key Issue
Post by: cc17926 on December 01, 2008, 07:30:16 PM
Hey Brian,
Here's my hardware fingerprint: BC00-E212

Thank you for your help. :)

try this:
Name: User
Key: 0H2BA7-P0WZXT-6MFYWK-89CWQN

let me know if this works
Title: Re: Key Issue
Post by: Robert on December 01, 2008, 08:11:13 PM
Hey Brain,
It works now. :biggrin: Thank you for the help!