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WeatherScan Local Emulator Project => Bug Reports => Topic started by: iPod on January 27, 2009, 04:19:15 PM

Title: Runtime Error
Post by: iPod on January 27, 2009, 04:19:15 PM
Now that the key issue is fixed, now I have this.

I open the emulator.  Everything is okay until I get the radar the first time.  I loops, then when it gets in the current conditions, i get this error message:

Run-time error '-2147220850 (8004028e)':
File Open Error
Title: Re: Runtime Error
Post by: iPod on January 27, 2009, 04:24:14 PM
Here's a new error, this one starts when my radar popsup:

Run-time error '53':

File not found: 'C:\wsxl\maps\local\out\7L.jpg'
Title: Re: Runtime Error
Post by: Stephen on January 27, 2009, 05:30:14 PM
I open the emulator.  Everything is okay until I get the radar the first time.  I loops, then when it gets in the current conditions, i get this error message:

Run-time error '-2147220850 (8004028e)':
File Open Error
That's what I'm getting too.
Title: Re: Runtime Error
Post by: TWCToday on January 27, 2009, 06:01:14 PM
It works fine for me. Try closing the program and doing a system restart. I loaded Stephens config and had no problems. If the problem continues, ensure you are running as admin. Let me know if you still have the problem
Title: Re: Runtime Error
Post by: iPod on January 27, 2009, 07:24:25 PM
Did that, done that, and it still doesn't work.
Title: Re: Runtime Error
Post by: Stephen on January 27, 2009, 07:42:54 PM
Works fine for me now. :yes:
Title: Re: Runtime Error
Post by: TWCToday on January 28, 2009, 12:03:28 AM
Interesting :thinking: Is it working for everyone else now?
Title: Re: Runtime Error
Post by: Zach on January 28, 2009, 07:19:48 AM
No luck here. :no:
Title: Re: Runtime Error
Post by: Mike M on January 28, 2009, 07:28:14 AM
Interesting :thinking: Is it working for everyone else now?
Works fine here.
Title: Re: Runtime Error
Post by: TWCToday on January 28, 2009, 11:42:39 AM
For those having problems, please post your id
Title: Re: Runtime Error
Post by: iPod on January 28, 2009, 11:46:42 AM
STLWX
Title: Re: Runtime Error
Post by: iPod on January 28, 2009, 11:51:12 AM
Okay, the emulator is now working fine, but it doesn't start up right, the radar sometimes freezes, and the first CC page gives my Norfolk.
Title: Re: Runtime Error
Post by: cc17926 on January 28, 2009, 12:17:09 PM
Okay, the emulator is now working fine, but it doesn't start up right, the radar sometimes freezes, and the first CC page gives my Norfolk.

a logical problem that maybe happening is that your "current conditions" location is not even reporting anymore, try reconfiguring it again, then build your configuration out again. try that and let us know of how it works out.
Title: Re: Runtime Error
Post by: iPod on January 28, 2009, 12:39:46 PM
Alright, I switched the feed, I still get Norfolk.  However, I also have the feed on the Regional Observations and it works fine there.
Title: Re: Runtime Error
Post by: Dark Pulse on January 28, 2009, 01:43:31 PM
I'm getting the same problem as several of the people here.

Run-time error '-2147220850 (8004028e)':
File Open Error

Presumably, the emulator is looking for a file, and not finding it.

I've just signed up for the emulator, too, so it's definitely a clean install.

I wonder why it was set by default to have no ownership, too... I had to take ownership of the folder to remove a read-only flag. Could that have something to do with it? I doubt it...
Title: Re: Runtime Error
Post by: TWCToday on January 28, 2009, 02:55:50 PM
For those having problems, please post your id
Title: Re: Runtime Error
Post by: TWCToday on January 28, 2009, 02:59:15 PM
Alright, I switched the feed, I still get Norfolk.  However, I also have the feed on the Regional Observations and it works fine there.
Im using your config and I see St. Louis as the CC
Title: Re: Runtime Error
Post by: Dark Pulse on January 28, 2009, 03:05:59 PM
Sorry, did forget to post that. I'm assuming you mean the login ID?

In that case, mine is DarkPulse.
Title: Re: Runtime Error
Post by: iPod on January 28, 2009, 03:42:01 PM
Alright, I switched the feed, I still get Norfolk.  However, I also have the feed on the Regional Observations and it works fine there.
Im using your config and I see St. Louis as the CC

I have it set for STL, and I'm getting Norfolk for the CC page.  However, for the rest of the items in the "Your Local Forecast" is STL.
Title: Re: Runtime Error
Post by: iPod on January 28, 2009, 03:48:46 PM
Now it working!  :biggrin:
Title: Re: Runtime Error
Post by: Dark Pulse on January 28, 2009, 07:54:35 PM
Still having my error, unfortunately. :(

(Not trying to sound pushy by replying so soon, but iPod's post might've made them think it'd been resolved.)

Or did I give the wrong ID?
Title: Re: Runtime Error
Post by: Stormsentinel on January 28, 2009, 08:56:11 PM
stormsentinel

It's saying that it not reading the ID. I don't know what is up. Do I need to download it again? I don't know.
Title: Re: Runtime Error
Post by: Zach on January 28, 2009, 09:07:20 PM
stormsentinel

It's saying that it not reading the ID. I don't know what is up. Do I need to download it again? I don't know.
PM Martin or Brian to set up an ID. :biggrin:

And please correct me if I'm wrong with this, too. B)
Title: Re: Runtime Error
Post by: Stormsentinel on January 28, 2009, 09:21:16 PM
stormsentinel

It's saying that it not reading the ID. I don't know what is up. Do I need to download it again? I don't know.
PM Martin or Brian to set up an ID. :biggrin:

And please correct me if I'm wrong with this, too. B)

It's set up and it got it's key but after going to management system thing it says "ID does not exist, check spelling and try again"
Title: Re: Runtime Error
Post by: TWCToday on January 28, 2009, 09:23:34 PM
stormsentinel

It's saying that it not reading the ID. I don't know what is up. Do I need to download it again? I don't know.
PM Martin or Brian to set up an ID. :biggrin:

And please correct me if I'm wrong with this, too. B)

It's set up and it got it's key but after going to management system thing it says "ID does not exist, check spelling and try again"
have you set up the configuration in CINE correctly? Have you clicked build config? Did you set your id as admin in Vista?
Title: Re: Runtime Error
Post by: Stormsentinel on January 28, 2009, 09:27:41 PM
stormsentinel

It's saying that it not reading the ID. I don't know what is up. Do I need to download it again? I don't know.
PM Martin or Brian to set up an ID. :biggrin:

And please correct me if I'm wrong with this, too. B)

It's set up and it got it's key but after going to management system thing it says "ID does not exist, check spelling and try again"
have you set up the configuration in CINE correctly? Have you clicked build config? Did you set your id as admin in Vista?
I'll check that and see what happens.

EDIT:

It's works!!!!
Title: Re: Runtime Error
Post by: cc17926 on January 28, 2009, 10:05:42 PM
.:looks for the icon to show that im rolling my eyes:.

aha! i found it!

 :rolleyes:
Title: Re: Runtime Error
Post by: Dark Pulse on January 29, 2009, 01:17:14 PM
Can I have a update on my issue, please? :p

Or am I giving the wrong ID than what you guys are expecting?
Title: Re: Runtime Error
Post by: TWCToday on January 29, 2009, 03:08:31 PM
Can I have a update on my issue, please? :p

Or am I giving the wrong ID than what you guys are expecting?
Ugh we already explained. You must build your config! Did you already try that?
Title: Re: Runtime Error
Post by: Dark Pulse on January 29, 2009, 04:45:35 PM
Sorry, didn't see that. But yes, I did rebuild my config, several times, and the error still occurs.
Title: Re: Runtime Error
Post by: cc17926 on January 30, 2009, 12:44:27 AM
Sorry, didn't see that. But yes, I did rebuild my config, several times, and the error still occurs.

i checked one thing on the regional observations that you use for state college.. which may have produced that error, however everything else seems fine. it runs for me.. tell me how well it runs for you.. if your seeing a message about index out of bounds and your using windows vista, please tell us.
Title: Re: Runtime Error
Post by: Dark Pulse on January 30, 2009, 06:08:32 AM
Sorry, didn't see that. But yes, I did rebuild my config, several times, and the error still occurs.

i checked one thing on the regional observations that you use for state college.. which may have produced that error, however everything else seems fine. it runs for me.. tell me how well it runs for you.. if your seeing a message about index out of bounds and your using windows vista, please tell us.
Changing State College to New York City had no effect, and still produced the error.

This system is running Windows XP SP3.
Title: Re: Runtime Error
Post by: cc17926 on January 30, 2009, 07:40:45 AM
Sorry, didn't see that. But yes, I did rebuild my config, several times, and the error still occurs.

i checked one thing on the regional observations that you use for state college.. which may have produced that error, however everything else seems fine. it runs for me.. tell me how well it runs for you.. if your seeing a message about index out of bounds and your using windows vista, please tell us.
Changing State College to New York City had no effect, and still produced the error.

This system is running Windows XP SP3.
it runs 100% fine for me without a problem. it seems as though your potenitally exhibiting a permission problem.. because this seems to be a big issue stemming from the way the installer is installing the program, i will check to see if theres any other installers i can use to do the install that wont cause this problem.
Title: Re: Runtime Error
Post by: Dark Pulse on January 30, 2009, 10:20:20 AM
it runs 100% fine for me without a problem. it seems as though your potenitally exhibiting a permission problem.. because this seems to be a big issue stemming from the way the installer is installing the program, i will check to see if theres any other installers i can use to do the install that wont cause this problem.
Well, I'm no expert, but my educated guess (as I said earlier) is that it's spitting this error out because it's expecting some file to be there that isn't on a new install. For example:
I don't want to sound demanding, and I thank both you and Martin for this program, trust me. I want to get it to run as much as you do, so I do thank you both for your help and wish it was less frustrating for you both to track down. :P
Title: Re: Runtime Error
Post by: cc17926 on January 31, 2009, 04:22:17 AM
it runs 100% fine for me without a problem. it seems as though your potenitally exhibiting a permission problem.. because this seems to be a big issue stemming from the way the installer is installing the program, i will check to see if theres any other installers i can use to do the install that wont cause this problem.
Well, I'm no expert, but my educated guess (as I said earlier) is that it's spitting this error out because it's expecting some file to be there that isn't on a new install. For example:
  • My current, extended, forecast, local and marine folders are completely empty. The maps folders have some background graphics, but are otherwise devoid of content as well. Each of those folders has an "out" folder, which is completely empty. The only folders not empty are the main and icons folders.
  • The settings.ini only contains a blank space and then my CINE login. Is there supposed to be more in there?
I don't want to sound demanding, and I thank both you and Martin for this program, trust me. I want to get it to run as much as you do, so I do thank you both for your help and wish it was less frustrating for you both to track down. :P

I want you to try these things:
-Access the folder c:\wsxl from your explorer
-Right-Click the update.exe and run as administrator, that application. once its done to download and it starts the emulator, use task manager to kill the process (shows as wsxl.exe).
-Right-Click setaffil.exe and run as administrator, set your ID in there: DarkPulse .. then save and exit.
-Right-Click wsxl.exe and run as administrator

In the event your emulator needs to register again, I flushed the server stored key to allow your emulator to register again. Try that and let us know the progress.
Title: Re: Runtime Error
Post by: Dark Pulse on January 31, 2009, 01:12:45 PM
Well, I got good news and bad news.

The good news is, I did indeed get this to work... though not through the steps that cc posted. (No fault of his own; I had an epiphany and what I thought of worked.)

The bad news is, this demonstrates a flaw in your installer, and possibly even your program as a whole. :P

Here's the gist of things:
So the gist of this is, it's TOO hardcoded. If the user does NOT have Windows - or rather, WSXL - on a drive that is their C:\ drive, the program simply will not run, and never will, for love, money, or bribery.

Only problem is, until you guys fix this, the only way I can run this program is to run it from a USB stick - unless someone knows how to change Windows drive letters without borking the whole system and requiring a new install. :P
Title: Re: Runtime Error
Post by: cc17926 on February 01, 2009, 11:37:34 AM
Well, I got good news and bad news.

The good news is, I did indeed get this to work... though not through the steps that cc posted. (No fault of his own; I had an epiphany and what I thought of worked.)

The bad news is, this demonstrates a flaw in your installer, and possibly even your program as a whole. :P

Here's the gist of things:
  • My main hard drive - where Windows is installed - is D:\ and not C:\. This becomes very important. Therefore, my WSXL installation is at D:\wsxl, not C:\wsxl.
  • Obviously, it would not run from D:\wsxl, providing the error mentioned. However, due to how oddly my system is set up, any USB stick I plug in is detected as the C:\ drive.
  • Long story short, I stuck a USB stick in, copied over my WSXL folder, ran from the stick. Bam. Instantly began to update, and ran perfectly afterward - from the USB stick.

So the gist of this is, it's TOO hardcoded. If the user does NOT have Windows - or rather, WSXL - on a drive that is their C:\ drive, the program simply will not run, and never will, for love, money, or bribery.

Only problem is, until you guys fix this, the only way I can run this program is to run it from a USB stick - unless someone knows how to change Windows drive letters without borking the whole system and requiring a new install. :P

this is a weird experience that your having.. the design of the program is made to be portable to so it can be in any directory on any drive and should work, simply in the event that a system drive is not on drive C, but is elsewhere.. although i do not have a system to test that situation. i am glad you did get the emulator running, but its not running in a fashion that i would say thats acceptible.
Title: Re: Runtime Error
Post by: Dark Pulse on February 01, 2009, 11:56:52 AM
this is a weird experience that your having.. the design of the program is made to be portable to so it can be in any directory on any drive and should work, simply in the event that a system drive is not on drive C, but is elsewhere.. although i do not have a system to test that situation. i am glad you did get the emulator running, but its not running in a fashion that i would say thats acceptible.
Well, I did test it for you just now. :p

D:\wsxl\wsxl.exe = File Open Error.

C:\wsxl\wsxl.exe = Perfectly running emulator.

If I run it off Drive D, it accesses the USB stick (Drive C) and then will run perfectly, but without it, there's the error. Something is definitely assuming that the program is on Drive C. To further test this, I copied the folder to another hard drive I have, which is Drive E, and I got the exact same error. This location would also run if the USB stick was inserted to create a drive C.

The only logical conclusion, then, is that right now, the emulator will not run if it is on any other drive C drive. It fails when it tries to update, spitting out that error.
Title: Re: Runtime Error
Post by: cc17926 on February 02, 2009, 02:05:30 AM
you know what.. i think i know what its doing.. i think i was testing something awhile ago and it wrote a file in the root of C:\ and i never removed it.. some graphic for something, cant remember though, but now that you reminded me, i should go remove that part :)
Title: Re: Runtime Error
Post by: Dark Pulse on February 02, 2009, 02:37:47 PM
you know what.. i think i know what its doing.. i think i was testing something awhile ago and it wrote a file in the root of C:\ and i never removed it.. some graphic for something, cant remember though, but now that you reminded me, i should go remove that part :)
You might be right. There is a PNG file in C, the only file besides the wsxl folder. ix_test01.png to be specific. 644x484x24BPP PNG file, 1kb.

This file was *NOT* there originally, so it was definitely created by the emulator. It is also not in any of the other two installs.

That must be it then. I hope. :P
Title: Re: Runtime Error
Post by: LOT8MANIS on March 29, 2009, 09:47:17 PM
    I'm aware this thread is about the previous runtime error, but I recently got a runtime error including the phrase "Run-time error" then it says '35600': all included on the first line. The second line simply says "Index out of bounds". The affiliate ID is WdstkGA1. Will one of you either Brian or Martin please fix this? Thank you.
Title: Re: Runtime Error
Post by: TWCToday on March 29, 2009, 09:50:44 PM
Data server is down it will be back later tonight
Title: Re: Runtime Error
Post by: JamesBJSU on June 13, 2013, 04:09:47 PM
For those having problems, please post your id

JamesBJSU

I've tried in both Windows 7 and the Windows XP mode.  Both come with the same error message...
Title: Re: Runtime Error
Post by: cc17926 on June 13, 2013, 11:07:09 PM
What is your user ID, ill check into this for you..